Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - Black
Average customer rating
3.1
(265 Reviews)
Rating breakdown 265 reviews
5 Stars
64
4 Stars
56
3 Stars
41
2 Stars
41
1 Star
63
63%of customers recommend this product.
(
99 out of
157)
Customer Reviews for JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - Black
Customer Rating
4
a good pair of earbuds that you will like
on September 7, 2021
Posted by: Arty
from Loma Linda,CA
[This review was collected as part of a promotion.] I got these earbuds a couple of weeks ago and started to use them almost every day. There are a couple of things that I really like, yet these are not perfect earbuds, and I will explain why later...
I'll tell you what I like and don't and hope it will help you make an excellent choice.
The charging case has a premium look: matt finish plastic which keeps your earbuds in place with strong magnets, the thing works perfectly, and I enjoy the click when open or close the case. There are led lights inside the case that shows the charge level, and also, when in pairing mode, one of them will blink. It is not bulky and can easily fit in my pockets.
It doesn't have any eartips or fins, yet it has a universal fit. The earbuds would stay on my ears whether I walk .work-out in the gym, or lay on my couch. After you put it, you'll forget you have it in your ears ...
Phone calls are good but not excellent. When I use my android phone, I noticed that the call quality is better than with the apple phone. Though the connection is excellent and will never drop, sometimes the call quality is not perfect compared to other earbuds I use for phone calls. The pairing is excellent. Once you get the earbuds out of the case, it will connect immediately, whether android or apple.
The pairing is excellent. Once you get the earbuds out of the case, it will connect immediately, whether android or apple .
I'll tell you what I like and don't and hope it will help you make an excellent choice.
The charging case has a premium look: matt finish plastic which keeps your earbuds in place with strong magnets, the thing works perfectly, and I enjoy the click when open or close the case. There are led lights inside the case that shows the charge level, and also, when in pairing mode, one of them will blink. It is not bulky and can easily fit in my pockets.
It doesn't have any eartips or fins, yet it has a universal fit. The earbuds would stay on my ears whether I walk .work-out in the gym, or lay on my couch. After you put it, you'll forget you have it in your ears ...
Phone calls are good but not excellent. When I use my android phone, I noticed that the call quality is better than with the apple phone. Though the connection is excellent and will never drop, sometimes the call quality is not perfect compared to other earbuds I use for phone calls. The pairing is excellent. Once you get the earbuds out of the case, it will connect immediately, whether android or apple.
The pairing is excellent. Once you get the earbuds out of the case, it will connect immediately, whether android or apple .
It has 25 hours total battery life; though it advertised 5 hours for earbuds, I could only get 4 hours maximum, maybe because I like to increase the volume to maximum.
Unfortunately, these earbuds are not supported by the JBL headphones app., so you cant control the EQ or update the firmware, change the touch controls, etc...
However, when I look at the price, I can't ask more. These are affordable earbuds that deliver good sound and an excellent fit. If you are low on a budget, these are a perfect choice for any occasion...
However, when I look at the price, I can't ask more. These are affordable earbuds that deliver good sound and an excellent fit. If you are low on a budget, these are a perfect choice for any occasion...
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Pleasantly surprised
on September 7, 2021
Posted by: Seppy12
from West Valley - Arizona
[This review was collected as part of a promotion.] These 225tws were better than expected. The fit of these is excellent! They fit and hold in my ears better than the other "White" brand of earpods. The Sound was good but not as Bass filled as I was hoping for. The Mids and Highs were clear and crisp. If I was just listening to a podcast they were great. Average listening time from a full charge is about 5 hours. Calls with these buds were good and the people on the other end stated that I could be heard well with little to no back ground noise. The case is a good size but with larger digits it was a bit challenging retrieving the earbuds from the case.
Over all these earbud sound good but are not as bass filled as I wish they were. The fit is great and the hold in my narrow ear spaces was the best yet.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Basic earbud with the JBL quality
on September 6, 2021
Posted by: LalaV77
from Georgia
[This review was collected as part of a promotion.] Pros:-Easy to pair, Sound is good/clear for music and phone conversations, long battery life.
Cons: No noise cancelling (I knew when ordering that there wouldn't be), a little “loose” in the ear, not waterproof/sweat proof from what I could tell.
Cons: No noise cancelling (I knew when ordering that there wouldn't be), a little “loose” in the ear, not waterproof/sweat proof from what I could tell.
I would recommend this to a friend!
By Customer Support, September 8, 2021
Thank you for taking the time to provide us with your feedback. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome wireless earbuds that are as good as wired
on September 5, 2021
Posted by: Kyle B
[This review was collected as part of a promotion.] These Tune 225s are great. I spent time comparing them with conventional wired in-ear earbuds, as well as open-backed over-the-ear earphones and I am very impressed. The song I listened to is a .flac of Comfortably Numb by Pink Floyd off the album The Wall Immersion Edition: 2011 Remaster.
The Tune 225s handled the complexities of Comfortably Numb with ease and surprising bass for wireless earbuds. The highs of the violin weren't washed out by the bass guitar during the chorus. This sound quality was as good as or better than the wired in-ear buds.
One area I think these could be improved is in ear comfort. The piece that is inserted into your ear is a rubberized plastic, which could use more rubber or some other kind of material to make prolonged use more comfortable.
Written by a customer while visiting jbl.com
Customer Rating
4
They stay in place while running! Winning
on September 5, 2021
Posted by: Laceybug
from Gig Harbor, WA
[This review was collected as part of a promotion.] They stay put while running which was probably the most important thing for me since that is when I use headphones the most. I did notice after wearing them for 3 hours on a plane ride my ears did get a little sore but that was not the same case for my husband when I had him test them out on the return flight. I wish there was a tip for smaller ears.
Talking on the phone is easy and clear the commands are easy to use. We had a little harder time hooking them up with my husbands Bluetooth than with my phone but it ended up connecting after some trial and error.
The sound quality is great and gets plenty loud.
The charging box is perfect. It is compact and has magnetic placement and closure. The battery life is great and lasts a long time.
Talking on the phone is easy and clear the commands are easy to use. We had a little harder time hooking them up with my husbands Bluetooth than with my phone but it ended up connecting after some trial and error.
The sound quality is great and gets plenty loud.
The charging box is perfect. It is compact and has magnetic placement and closure. The battery life is great and lasts a long time.
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting jbl.com
Customer Rating
5
Best wireless earbuds
on September 5, 2021
Posted by: Insanefamous21
from New York City
[This review was collected as part of a promotion.] This Product is incredible with great bass mids and highs. Best wireless headphones for listening to music all day. As well with really good mics to speak through.i highly recommend this product to everyone that want durable and reliable wireless headphones.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Small ear buds/big sound
on September 5, 2021
Posted by: David
from Texas
[This review was collected as part of a promotion.] Another Great Product From JBL! Upgrade from the previous 215tws. The charging case is slimmer so it easily fits in your pocket. The pairing to Bluetooth is extremely faster than the 215tws. Sound is great, you can hear every detail of all types of genre's of music. I recommend the JBL Tune 225tws for music lovers
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound and sleek look for the every day use.
on September 4, 2021
Posted by: Amanda7
from Colorado
[This review was collected as part of a promotion.] The Tune225 ear buds have a fun package that they come in. However when I opened the package I seen the ear buds and they was close to what I see in the Apple product line. I love that they are black. They match most of my outfit choices. I do have small ear canals and was wondering if the ear buds would work. Of course not having the gummy end to change out to fit my ear kind of scared me. It did take me a coupe tries to put them in my ear. But I did it! They hurt a little so I wish these did have the gummies at the end to help with different ear sizes.
Now that I have them in and seeing the instructions I grabbed my phone and tried to pair the Tune 225 ear buds. Most other items pair right away but the phone would show the Tune225 ear buds and when I would press on the phone to pair the buds I was asked for a code. Well I did not see a code in the instructions. It took about thirty minutes to try to pair because it kept asking for a code.
Now that the Tune 225 ear buds are paired to my android phone I turned on the music. I had to play with the volume and channel change buttons of course. The sounds were great. Not much bass but I heard crystal clear sounds and quite enjoyable having a full sound system in my ears. They was fun and easy to navigate which is great since my hands have been having issues lately.
Next making a call with the Tune 225 ear buds was easy as well. I like that I got clear sound however the person I was talking to said they at times they could not hear me or I sounded muffled. I moved to an outside location and still had the same issue. At this point the Tune 225 ear buds started to make their way out of my ear. They kept sliding out but I don’t know if it is because I have small ear canals or do they just slip normally.
I was glad to get the Tune 225 ear buds. Great sound, color and design.
I would recommend this to a friend!
Written by a customer while visiting jbl.com