Customer reviews from jbl.com
JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - Black
Average customer rating
3.1 out of 5
3.1
(265 Reviews)
Open Ratings Snapshot
Rating breakdown 265 reviews
5 Stars
64
4 Stars
56
3 Stars
41
2 Stars
41
1 Star
63
63%of customers recommend this product. 
(
99 out of 157
)
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Customer Reviews for JBL - Refurbished Excellent - Tune 225TWS True Wireless In-Ear Headphones - Black
Customer Rating
1 out of 5
1
WORTHLESS
on September 23, 2021
Posted by: beau0228
from louisiana
My wife and kids bought me these for Fathers day this year 2021, lets just say the right ear bud quit working 2 weeks ago and no one can her me on the left one. Should have went with beats or bose, I just hate they wasted money on these worthless ear phones
No, I would not recommend this to a friend.
By Customer Support, September 23, 2021
Thank you for bringing this to our attention. We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Tune 225TWS. We would also like to gather more information so we can check your options if needed. Please contact customer service at https://bit.ly/2WocMfi
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Comfort and sound are amazing!
on September 23, 2021
Posted by: Donna R
from Denton Texas
[This review was collected as part of a promotion.] Comfortable, easy to us and fantastic sound! I have have small ears and have a hard time finding any ear buds/ear phones that fit. Great sound and fit equal my favorite new listening experience. Easy to pair with my phone! Love them!’
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Loving it!
on September 22, 2021
Posted by: aniket11
from Bellevue, WA
[This review was collected as part of a promotion.] I have been enjoying these headphones for over 3 weeks now. They have a firm grip, and do not fall away while running or doing cardio. I also like the fact that they handle sweat very well. The sound quality is soothing to the ears. The built is great. The setup for headphones is easy, and they connect immediately to the phone once you plug out the ear bud. Overall, these headphones are value for money, and I would definitely recommend them
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
on September 22, 2021
Posted by: Eillie Wa
from CA Westminster
I thought it might be a good idea to try them out. I’m glad I did.
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Left ear bud malfunction
on September 20, 2021
Posted by: Kyleigh32
from Philadelphia, pa
I purchased a pair of the jbl 225 earbuds and within the first month the left bud stopped pairing. I thought it was just a defective pair so I returned and purchased a new pair. Yet again the ear buds did this and now the left side will not charge. I've cleaned the charging terminal and still no success. Other than this issue they are great head phones I'd love to be able to use both buds though.
No, I would not recommend this to a friend.
By Customer Support, September 21, 2021
We appreciate the feedback you've provided to us. We would like to get more information to help you out. Please contact us so we can assist you: https://support.jbl.com/us/en/
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Lightweight, easy connectivity, quality sound
on September 17, 2021
Posted by: MNonlineshopper
from Minnesota
[This review was collected as part of a promotion.] Easy connectivity to devices. I primarily use Apple products and have experienced zero problems with finding earbuds and connecting. You get a classic JBL confirmation tone when connecting as well as powering down.
Earbuds are lightweight. I often like to just wear one at a time to be more aware of my surroundings as a pedestrian. They provide quality sound for listening to music and podcasts. Even wearing just one earbud is sufficient and good sound.
These earbuds are useful for everyday and moderate physical activity needs.
Easy to charge. Sufficient battery life.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Nice earbuds for the buck
on September 16, 2021
Posted by: Guillermo Marin
from Texas
[This review was collected as part of a promotion.] Earbuds are really comfortable, the case is of an appropiate size. USB-C which is a standard now, no wireless charging. The way the buds fits into the ear are really good, and they even seem to block some of the sound even though they are not Noise Cancelling. The way the pair to bluetooth is a little weird.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Easy to use right out the box
on September 16, 2021
Posted by: Steelcity
[This review was collected as part of a promotion.] Quick charging, super easy to pair with my devices right out the box. Great features, enjoyed the feature to find them as well. Good sound quality as usual with jbl!!! Comfortable, lightweight and no issues with heavy sweat from workouts. Would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
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