Customer reviews from ATT.com
Samsung - Refurbished Excellent - Magnet Wireless Charger - Dark Gray
Average customer rating
3 out of 5
3
(6 Reviews)
Open Ratings Snapshot
Rating breakdown 6 reviews
5 Stars
1
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
2
60%of customers recommend this product. 
(
3 out of 5
)
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Customer Reviews for Samsung - Refurbished Excellent - Magnet Wireless Charger - Dark Gray
Customer Rating
1 out of 5
1
Disappointed
on September 15, 2026
Posted by: Gustopher
from Boston
Verified Purchase:Yes
Just doesn't work. Nothing charges.
By Samsung, September 16, 2026
Hello Gustopher, we appreciate you sharing your experience of your Samsung 25W Magnetic Charging Pad. We understand how distressing it can be when your accessory is not operating as intended or expected. Please, reach out to our team of experts through chat at your convenience for assistance with troubleshooting and working towards a resolution for this matter. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Works well with the right case
on August 23, 2026
Posted by: B Harvey
from Utah
Verified Purchase:Yes
Charges fast and connects well magnetically
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Samsung 25W Magnetic Charging Pad - Black
on August 21, 2026
Posted by: S26 Ultra
Verified Purchase:Yes
I purchased this charger with my new S26 ultra. It didn't work. Even without a case for my phone. Disappointing. Waste of Money.
No, I would not recommend this to a friend.
By Samsung, August 25, 2026
Hello there, thank you for sharing your experience of your Samsung 25W Magnetic Charging Pad. We completely understand how frustrating it is when your charger is not operating as expected with your device. Our team of experts can work with you directly through chat to troubleshoot and work towards a resolution for this experience. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Ok, not seeing 40w
on April 29, 2026
Posted by: E purblus unum
from Westchester NY
Verified Purchase:Yes
Seems to not want to take advantage of standard PD.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3 out of 5
3
Watch for overheating with certain configurations.
on April 12, 2026
Posted by: PJ Brown
from Baltimore
Verified Purchase:Yes
I don't know if the issue is with this charging pad or my S26 ultra with OtterBox Defender Pro but the phone, charging pad and power block all heat up pretty good. I believe a lot of energy is being lost through heat so I'm not getting the full charging capability. Going to look into it. I also wish it came with its own charging block to guarantee compatibility, maximum output and safety.
No, I would not recommend this to a friend.
By Samsung, April 21, 2026
Hi PJ Brown, thank you for sharing your feedback on your Samsung 25W Magnetic Charging Pad. We know how important the ability to charge your device successfully is to you every day. We have some resources available online to help you with the charging and temperature of your device titled "Keep your Galaxy device at its normal operating temperature", "Galaxy phone or tablet is not staying on or charging", and "Wall chargers and charging your Galaxy phone or tablet". We also have our team of experts available to assist you further if you continue to experience frustrations when attempting to charge your device. We appreciate you being a Samsung customer. -Elizabeth Samsung
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
Its ok...
on April 7, 2026
Posted by: Jessrn09
from Ohio
Verified Purchase:Yes
Decent for wireless. Wish cord was longer.
I would recommend this to a friend!
Written by a customer while visiting ATT.com