Hello Gustopher, we appreciate you sharing your experience of your Samsung 25W Magnetic Charging Pad. We understand how distressing it can be when your accessory is not operating as intended or expected. Please, reach out to our team of experts through chat at your convenience for assistance with troubleshooting and working towards a resolution for this matter. We appreciate you being a Samsung customer. -Elizabeth
I purchased this charger with my new S26 ultra. It didn't work. Even without a case for my phone. Disappointing. Waste of Money.
No, I would not recommend this to a friend.
By Samsung, August 25, 2026
Hello there, thank you for sharing your experience of your Samsung 25W Magnetic Charging Pad. We completely understand how frustrating it is when your charger is not operating as expected with your device. Our team of experts can work with you directly through chat to troubleshoot and work towards a resolution for this experience. We appreciate you being a Samsung customer. -Elizabeth
Watch for overheating with certain configurations.
on April 12, 2026
Posted by: PJ Brown
from Baltimore
Verified Purchase:Yes
I don't know if the issue is with this charging pad or my S26 ultra with OtterBox Defender Pro but the phone, charging pad and power block all heat up pretty good. I believe a lot of energy is being lost through heat so I'm not getting the full charging capability. Going to look into it. I also wish it came with its own charging block to guarantee compatibility, maximum output and safety.
No, I would not recommend this to a friend.
By Samsung, April 21, 2026
Hi PJ Brown, thank you for sharing your feedback on your Samsung 25W Magnetic Charging Pad. We know how important the ability to charge your device successfully is to you every day. We have some resources available online to help you with the charging and temperature of your device titled "Keep your Galaxy device at its normal operating temperature", "Galaxy phone or tablet is not staying on or charging", and "Wall chargers and charging your Galaxy phone or tablet". We also have our team of experts available to assist you further if you continue to experience frustrations when attempting to charge your device. We appreciate you being a Samsung customer. -Elizabeth