Customer reviews from swiffer.com
Swiffer - Sweep and Mop Deluxe, 2-in-1 Floor Mopping and Sweeping Kit (16413)
Average customer rating
4.7
(262 Reviews)
Rating breakdown 262 reviews
5 Stars
205
4 Stars
38
3 Stars
11
2 Stars
1
1 Star
7
55%of customers recommend this product.
(
6 out of
11)
Customer Reviews for Swiffer - Sweep and Mop Deluxe, 2-in-1 Floor Mopping and Sweeping Kit (16413)
Customer Rating
1
The smell was unbearable. TOO MUCH SCENT
on July 25, 2025
Posted by: EDeB
The cleaning pad scent was SO STRONG I had to throw them away.. I had to double zip lock bag them so they didn’t stink up my garbage can.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, July 28, 2025
We're sorry to hear that you're unhappy with the scent of your Swiffer Refill Pads, and we appreciate you sharing your feedback with us. We do extensive research and testing when we design our products to make sure we're creating features and scents that meet the needs/preferences of our consumers, so it's disappointing that this doesn't seem to be the case here, and we're glad you let us know. Your satisfaction is important to us, and we'd like to learn more about this, so that we can assist you further from here. Please give us a call at (800) 742-9220, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!
Written by a customer while visiting swiffer.com
Customer Rating
5
Great product. Must have
on July 21, 2025
Posted by: mileyc6_61
[This review was collected as part of a promotion.] I’m been using this product for a few months now and no complaints at all. This product works amazing every time I need to clean my floor. It pickups dirt and lints on the floor. Huge thanks to Influenster and Swiffer for the amazing opportunity to try out this product for free to exchange for my honest review.
Written by a customer while visiting swiffer.com
Customer Rating
3
Just 1 difference from the others
on July 21, 2025
Posted by: Cleaner12
from FT Montgomery NY
Well I think that this deluxe poll isn’t different than the only thing that matters is that the poll is a collapsing poll so you have more storage.
No, I would not recommend this to a friend.
Response from swiffer.comBy Customer Care, July 22, 2025
Thanks for taking the time to share your feedback with us. If you have any Swiffer Sweep and Mop Deluxe questions, please don't hesitate to get in touch with us at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
5
Amazing!
on July 6, 2025
Posted by: amberlovesmakeup_7079
[This review was collected as part of a promotion.] This product is definitely worth every penny! It is so eco friendly and durable! I love the effectiveness of this! I would definitely recommend this to my friends and family!
Written by a customer while visiting swiffer.com
Customer Rating
1
Too much scent
on July 3, 2025
Posted by: Princeton
from Florida
Too much scent, Swiffer really needs to make an unscented wet pad. The smell is just too strong, sticks around for too long. It’s just very unpleasant, but the idea of the product is great.
I would recommend this to a friend!
Response from swiffer.comBy Customer Care, July 7, 2025
We're sorry to hear this, want to assure you that we have many quality checks to ensure you get the best from Swiffer. So we can share your experience with our Quality Team, and find the right wet cloths for you, please get in touch with us at (800) 214-8734.
Written by a customer while visiting swiffer.com
Customer Rating
4
attack messes quick!
on July 1, 2025
Posted by: aprilk7587
I got this to help with dog hair and sand. The price is decent and it does help with picking up messes. You sweep and toss the cloth! It does do a bit better than a traditional broom!
Written by a customer while visiting influenster.com
Customer Rating
3
Fine product
on June 8, 2025
Posted by: kimm469_6442
[This review was collected as part of a promotion.] This is a fairly decent product at sweeping at mopping. This kit provides you everything you need as a first time buyer, which is very convenient. However, it is not the best at cleaning up dirt and debris.
Written by a customer while visiting swiffer.com
Customer Rating
5
Greater & much better all around 😇💘
on June 5, 2025
Posted by: zayda
Love this product!! Got regular swiffer @ 2 yrs ago & hated it. New locking head & telescoping handle makes this product WONDERFUL. Thank you for upgrades & efficiency of use.♥️👏
Written by a customer while visiting swiffer.com