Customer Reviews for Intex - 2-Person Inflatable Kayak Set w/ Pump, Aluminum Oars, Adjustable Seats, Explorer K2 - Tandem Blow-up Raft for Adul - Yellow
Customer Rating
1
Faulty boat
on August 7, 2025
Posted by: yogesh
Gender:Male
it has a manufacturing defect with leaking air. Since it has passed 90 day warranty, I was refused to replace or repair unused brand new product. Do not purchase this product.
Response from intexcorp.comBy Intex Consumer Service, August 29, 2025
We’re truly sorry this issue fell outside the manufacturer’s warranty period. We understand how frustrating and disappointing this must be and sincerely apologize for the inconvenience you’ve experienced.
We tried it and it was way too small for two people and we are not big people. I'm 5'8" and my wife is 5'2" and we were cramped. It's a sin to say that it's a 2-people kayak!
Response from intexcorp.comBy Intex Consumer Service, September 5, 2025
We’re truly sorry this product was disappointing and appreciate you sharing your experience with us.
The ibeam floor delaminated after 2 trips, bad construction do not buy
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, September 12, 2025
We’re very sorry to hear about the issues with your Explorer™ K2 Inflatable Kayak. For assistance and support, please contact us via chat at intexcorp.com or by phone at 310-549-8235.
Has not lasted through the years and the company will not do anything for me because I did not save my receipt.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, June 17, 2025
We’re sorry to hear about your experience and understand how disappointing this is. Under the terms of our limited warranty, a valid receipt is required, and coverage is valid for 90 days from the date of purchase. We appreciate your understanding and regret any inconvenience this has caused.
I’m using it almost every day. It fits two person and my medium size poodle!!
I’m beyond happy.
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, December 13, 2024
Thank you for your review! We're thrilled to hear you're enjoying the product and that it’s perfect for you, your partner, and your poodle! We appreciate your feedback and look forward to serving you again in the future!
Great for a inflatable. Had since about 2020. Pretty good for a kayak (at least easier to transport then my regular ridged kayak). Great if you are not sure you want the hassle of a regular kayak, but not sure if you need one while camping. Used in several lakes so far, haven't used in Puget sound yet. I admittedly weigh alot, so so does have a slight bend if i don't get the inflation perfect (my fault, need more salad). Pump is amazing for a hand pump. Use that pump for so many other things. Kids also like to use kayak as a toy (stripped of the paddles and seats) while swimming at lakes. Another use is as a ball pit in the basement during winter! Kids love jumping into its soft sides. Leave it inflate with the balls in it for a month with little air leaks.
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, August 27, 2024
Thank you for your review! We’re glad you find the kayak versatile and easy to use. It’s great to hear it's been a hit with both adults and kids!
We took the K2 explorer to Laguna Madre at Padre Island. Setup was easy. It tracked well and was fairly fast considering we were at the top of the weight capacity. Truly impressive.
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, August 14, 2024
We’re delighted to hear you enjoyed the K2 Explorer Kayak at Laguna Madre! It’s great to know it performed well even at full capacity. Thanks for sharing your experience!
Pin hole leaks after 3 years.Repair kit does not include glue and other products don’t work.Called index and they said nothing we can do,good luck,warranty up. ,
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, July 11, 2024
We apologize for your experience. Our products come with a limited 90-day warranty, and we regret any inconvenience caused. Your feedback is invaluable as we strive to improve our offerings. Thank you for sharing your thoughts.