I’ve been using a hydro for years and I just got this one new and the paint is already scratched off and I’m disappointed in the quality cause my last hydro flask was way more durable I dropped it manyyyy times before it was scratched and this one i dropped once’s and it scratched.
Response from hydroflask.comBy Alex Brynou, July 13, 2023
We apologize for the issue you are having. Our Lifetime Warranty covers manufacturing defects. For more information you can visit our warranty page: www.hydroflask.com and choose Warranty at the bottom of the screen.
The Dr. I work for purchased the Pink tumbler for me and I am absolutely in love with my new cup. Especially the engraving. My drink stays cold all day!
I didn't really want to jump on the tumbler bandwagon until hydroflask launched theirs. It's ridiculous how much drinking out of a straw can increase water intake! The tumbler is super lightweight, not awkward to hold, I love the color (dew) and the 40oz capacity is awesome. I left it in the car on a 4 hour hike in 90* weather and the water was still cold when I came back!
love the soft straw, the foot size thats easily fits in my jeep cup holder. do you think you can make your product a lighter coz it does get heavy once theirs ice/water in.
I am surprised but this tumbler does not keep my drinks cold :pensive:
Response from hydroflask.comBy Alex Brynou, July 13, 2023
We apologize for the issue you are having. Our Lifetime Warranty covers manufacturing defects. For more information you can visit our warranty page: www.hydroflask.com and choose Warranty at the bottom of the screen.
It doesn’t seem to stay as cold as other hydroflasks I have. The straw system could be better.
Response from hydroflask.comBy Alex Brynou, July 13, 2023
We apologize for the issue you are having. Our Lifetime Warranty covers manufacturing defects. For more information you can visit our warranty page: www.hydroflask.com and choose Warranty at the bottom of the screen.