Customer Reviews for Hydroflask - 40 fl. oz. BPA Free Insulated Straw Tumbler - Trillium
Customer Rating
3
Hard to drink out of
on July 25, 2023
Posted by: Grace
This is a great cup with the exception of the straw. It’s cute, light, and keeps my water nice and cold. However, the straw has terrible suction and I have to remove it from my cup to drink water. Other than issues with the straw, it’s a good cup and I love the shade of pink it comes in!
Response from hydroflask.comBy Alex Brynou, July 25, 2023
We apologize for the issue you are having. We'd be happy to replace your cap for you under our Lifetime Warranty. Please fill out a warranty claim via our website: www.hydroflask.com and choose Warranty at the bottom of the screen. Once you’ve submitted your warranty, you will receive a response within 2-3 business days.
Response from hydroflask.comBy Alex Brynou, July 25, 2023
We apologize for the issue you are having. Our Lifetime Warranty covers manufacturing defects. For more information you can visit our warranty page: www.hydroflask.com and choose Warranty at the bottom of the screen.
was really excited to get this! the lid leaks everytime it’s slightly tipped :(
Response from hydroflask.comBy Alex Brynou, July 25, 2023
We apologize for the issue you are having. We'd be happy to replace your cap for you under our Lifetime Warranty. Please fill out a warranty claim via our website: www.hydroflask.com and choose Warranty at the bottom of the screen. Once you’ve submitted your warranty, you will receive a response within 2-3 business days.