Customer reviews from hydroflask.com
Hydroflask - 32 fl. oz. BPA Free Insulated Straw Tumbler - Surf
Average customer rating
4.5
(1,022 Reviews)
Rating breakdown 1,022 reviews
5 Stars
790
4 Stars
73
3 Stars
76
2 Stars
37
1 Star
46
Customer Reviews for Hydroflask - 32 fl. oz. BPA Free Insulated Straw Tumbler - Surf
Customer Rating
3
Doesn’t leak but doesn’t keep cold for long
on June 28, 2023
Posted by: Anonymous
I admit I pulled the trigger on this product because I’ve been a hydroflask user for years. I still have a 32oz I use daily because ice will still be there the next day. That’s not the case for this travel tumbler. It’s not as heavy duty in terms of weight in hand versus other tumblers but I have to be real honest and say that my drinks are more ice cold with the competitor tumbler. If you prefer a tumbler with a handle that doesn’t leak, fits in your car, with a nice silicone straw then this is for you. But it’s a deal breaker for me if the ice I put in my tumbler with cold fridge water at the start of a work day could barely make it to lunch. It’s cute but won’t repurchase. Still a hydroflask fan though.
Response from hydroflask.comBy Alex Brynou, June 29, 2023
We apologize for the issue you are having. We'd be happy to replace your flask for you under our Lifetime Warranty. Please fill out a warranty claim via our website: www.hydroflask.com and choose Warranty at the bottom of the screen. Once you’ve submitted your warranty, you will receive a response within 2-3 business days.
Written by a customer while visiting hydroflask.com
Customer Rating
5
Oh so good!
on June 27, 2023
Posted by: CM
Received the pink and dew colors. They are beautiful! The handle is comfortable and the tumbler fits great in my cup holder. Love the flexible straw. Crossing my fingers for a boot to match to keep it perfect!
Written by a customer while visiting hydroflask.com
Customer Rating
5
Love it!
on June 27, 2023
Posted by: Ryan L.
The shipping I was very quick, I think it was only 3 days from when I placed the order to arrival. I normally use Starbucks tumblers but they don’t fit in cup holders well and they are a bit awkward to hold sometimes. I love the handle and it fits snug in cup holders which I really like.
Written by a customer while visiting hydroflask.com
Customer Rating
2
Leaks!
on June 26, 2023
Posted by: Sofia G.
The seam where the straw connects to the lid leaks:pensive: this is disappointing since that was an important factor for me when choosing to buy. Otherwise, really great looking travel mug! Very sturdy feeling and keeps drinks cold.
Response from hydroflask.comBy Alex Brynou, June 26, 2023
We apologize for the issue you are having. We'd be happy to replace your cap for you under our Lifetime Warranty. Please fill out a warranty claim via our website: www.hydroflask.com and choose Warranty at the bottom of the screen. Once you’ve submitted your warranty, you will receive a response within 2-3 business days.
Written by a customer while visiting hydroflask.com
Customer Rating
5
NO LEAK!!!
on June 25, 2023
Posted by: Anonymous
Hydroflask slayed with this one.. it’s so cute, love the soft straw, fits in my cup holder and best of all DOES NOT leak!! It only spills if it’s literally upside down and it comes out the straw. I took it to the pool in 100+ degree heat and it still had ice after 5 hours. I will be taking this with me everywhere all summer long!
Written by a customer while visiting hydroflask.com
Customer Rating
5
so cute!
on June 24, 2023
Posted by: sarah
it’s SO cute! love the color & texture. the straw is just flexible enough, and it totally doesn’t leak (unless it’s totally upside down & comes out the straw). Got the 32 oz Dew. Nice job hydroflask!!
Written by a customer while visiting hydroflask.com