Customer Reviews for Hydroflask - 32 fl. oz. BPA Free Insulated Straw Tumbler - Surf
Customer Rating
5
Love it
on July 18, 2023
Posted by: Lynn R.
This is meeting my needs perfectly. I use this to have water with fruit for my daily water intake. Water stays cold all day without ice! The handle makes it easier to carry about. The straw lid design helps keep the cold in!
Ok so the cup itself is great. But the lid and straw are really bad quality. The straw pops right out of the lid very loose. Really not sure if I would buy another one again. And I have lots of your guys products. It's a shame that all get quality products you guys make. And you let this kind of quality pass! That's just a shame hope your other products don't start being that same. Thanks Kris West
Response from hydroflask.comBy Alex Brynou, July 21, 2023
We apologize for the issue you are having. We'd be happy to replace your cap for you under our Lifetime Warranty. Please fill out a warranty claim via our website: www.hydroflask.com and choose Warranty at the bottom of the screen. Once you’ve submitted your warranty, you will receive a response within 2-3 business days.
The straw is genius. I don't even care if the colors are really basic (ok, I do wish there were more colors) and the boot only comes in sad beige. The straw is worth it. And the tumbler is nice, too. You know the drill on that, it's a brand you probably already use. But this has a handle, which is convenient for those of us who have a need for it, and I like that it comes in a 32 oz because I do not need an even more gigantic water bottle in my life. But it's there if you want it. With an awesome straw.
Love, love, love! It’s the most dreamiest pink ever and the bendable straw is very functional. I was hesitant about the press- in lid, but its perfectly snug and water is well secured inside.
i have only dropped bottle once and the lid no longer fits securely around my bottle causing water to leak when tilted
Response from hydroflask.comBy Alex Brynou, July 19, 2023
We apologize for the issue you are having. Our Lifetime Warranty covers manufacturing defects. For more information you can visit our warranty page: www.hydroflask.com and choose Warranty at the bottom of the screen.