Customer reviews from hydroflask.com
Hydroflask - 32 fl. oz. BPA Free Insulated Straw Tumbler - Surf
Average customer rating
4.5
(1,022 Reviews)
Rating breakdown 1,022 reviews
5 Stars
790
4 Stars
73
3 Stars
76
2 Stars
37
1 Star
46
Customer Reviews for Hydroflask - 32 fl. oz. BPA Free Insulated Straw Tumbler - Surf
Customer Rating
3
Not as good as it looks
on August 5, 2023
Posted by: Joelle
Very light and feels cheap. Leaks from everywhere(lid, straw and where the straw is inserted) I regret my purchase.
Response from hydroflask.comBy Alex Brynou, August 8, 2023
We apologize for the issue you are having. We'd be happy to replace your cap for you under our Lifetime Warranty. Please fill out a warranty claim via our website: www.hydroflask.com and choose Warranty at the bottom of the screen. Once you’ve submitted your warranty, you will receive a response within 2-3 business days.
Written by a customer while visiting hydroflask.com
Customer Rating
5
found my perfect tumbler!
on August 4, 2023
Posted by: susanl
been looking for a tumbler smaller than 40oz. ordered a custom engraved 32oz trillium. i have arthritis & struggle with heavier weight tumblers & difficult lids. this tumbler exceeds all my needs.
Written by a customer while visiting hydroflask.com
Customer Rating
5
Review
on August 4, 2023
Posted by: Karla M.
The hydro flask is excellent, I use it for breakfast on the way to work and for my lunch and the water stay cold throughout the day. It is an excellent container for traveling.
Written by a customer while visiting hydroflask.com
Customer Rating
4
Good—but there could be improvements
on August 2, 2023
Posted by: Peggy G.
Love my Hydroflasks. I was very excited to get this one with the handle, with my name on it no less! The first one came with my name messed up—no worries—Hydroflask has the BEST customer support—& sent out a new one ASAP. The new handled tumblers just don’t seem to keep my water as cold as the bottles do. Perhaps it’s because the straw lets the air in? The ice melts a lot faster. I find I have to add a lot of ice to the tumbler to keep my water as cold.
And—if you knock the tumbler over-it’s going to spill like crazy. I guess there is going to be some give & take when you want this kind of handled tumbler? I still enjoy it. Love my name on it—& it will be going on my next cruise to be filled up with Diet Coke! And again-awesome customer service. :+1::skin-tone-2:
And—if you knock the tumbler over-it’s going to spill like crazy. I guess there is going to be some give & take when you want this kind of handled tumbler? I still enjoy it. Love my name on it—& it will be going on my next cruise to be filled up with Diet Coke! And again-awesome customer service. :+1::skin-tone-2:
Written by a customer while visiting hydroflask.com
Customer Rating
5
All Around Travel Tumblers 32oz & 40oz
on August 2, 2023
Posted by: Y H.
Love, love, love, them of course I got my Dew colored 32 then my daughter had to have one so she has the black 32oz then the hubby felt left out so I ordered him the black 40oz. One happy Hydro Flask Family
Written by a customer while visiting hydroflask.com
Customer Rating
5
Great for traveling
on August 2, 2023
Posted by: Amanda W.
Fits perfect in our car cup holders and will be traveling with us tons!
Written by a customer while visiting hydroflask.com
Customer Rating
2
Its cute but .....
on August 2, 2023
Posted by: magdalena s.
The cup is cute don't get me wrong. However, the whole lid situation is NOT it. Not sure if its just my cup but the lid pops off so easily and is not secure at all. Be careful if you have this around electronics. If you accidently tip it over.. the lid pops off and everything will spill all over the place.
Response from hydroflask.comBy Alex Brynou, August 4, 2023
We apologize for the issue you are having. Our Lifetime Warranty covers manufacturing defects. For more information you can visit our warranty page: www.hydroflask.com and choose Warranty at the bottom of the screen.
Written by a customer while visiting hydroflask.com
Customer Rating
4
Hours of cold
on August 1, 2023
Posted by: Patricia T.
I was expecting this to keep ice after colder for longer! I thought I would have cold water at least while at the beach. I’ve had Contigo that keeps water colder longer!
Written by a customer while visiting hydroflask.com