Customer reviews from Samsung US
Samsung - Galaxy Z Fold8 Ultra 1TB (Unlocked) - Graphite
Average customer rating
4.9
(2,509 Reviews)
Rating breakdown 2,509 reviews
5 Stars
2,271
4 Stars
206
3 Stars
24
2 Stars
5
1 Star
3
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Galaxy Z Fold8 Ultra 1TB (Unlocked) - Graphite
Customer Rating
5
The samsung fold 8 ultra is a huge improvemnt
on August 7, 2026
Posted by: blobanator
[This review was collected as part of a promotion.] I had the fold 5 for 3 years and loved that phone. When I got this phone the difference between the 2 phones is insane. They have changed the phone alot in 3 years and if you have a phone that old I would recommend checking the phone out or considering upgrading.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not sure yet
on August 7, 2026
Posted by: KCN333777
[This review was collected as part of a promotion.] Coming from a galaxy ultra, I chose this phone because I wanted something narrower yet big enough for comfortable viewing. On day two the device started overheating. I am hopeful that this is not the start of an early battery death.
Value
3
Response from Samsung USBy R&R, August 13, 2026
Hello KCN333777,
Thank you for sharing your concerns about the battery in your Galaxy Z Fold8 Ultra. It's normal for your phone to feel a bit warmer when using demanding features such as the camera, video, GPS, or Bluetooth. However, it should never become so hot that it is uncomfortable to touch. For more information on how to keep your phone operating at a normal temperature, please refer to the link provided below. Thank you for your feedback, and thank you for choosing Samsung.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your concerns about the battery in your Galaxy Z Fold8 Ultra. It's normal for your phone to feel a bit warmer when using demanding features such as the camera, video, GPS, or Bluetooth. However, it should never become so hot that it is uncomfortable to touch. For more information on how to keep your phone operating at a normal temperature, please refer to the link provided below. Thank you for your feedback, and thank you for choosing Samsung.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung z fold 8 ultra
on August 7, 2026
Posted by: Omezie
[This review was collected as part of a promotion.] This a major update for the foldable phones finally i can see the future in this type phone I have z fold phone since z fold 4 but with this phone man now I feel it's really good phone good job samsung so far this my first day with the phone I will write again if anything changes thanks samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this device!
on August 7, 2026
Posted by: JoeyPants
[This review was collected as part of a promotion.] I've loved the fold devices for a while. The fold 8 ultra is my third iteration of this device. I love the power and the ability to read documents at a reasonable screen size as I use it heavily for work. I chose the fold 8 ultra because it continues to be a great phone and work device, but also because of the increased battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Change
on August 7, 2026
Posted by: Ashton
[This review was collected as part of a promotion.] Just picked up my phone today and switching from an S24 Ultra to now a fold is an adjustment, but a good one. I look forward to exploring what this phone has to offer. This will definitely help me with multitasking, for work, and gaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Galaxy Z Fold Ultra 8
on August 7, 2026
Posted by: JMac8253
[This review was collected as part of a promotion.] I chose this phone because it already had great reviews. I have been looking for a new phone to upgrade to and this definitely checked all the boxes. Great camera, functionality, big screen when needed and the picture quality is amazing.
Would definitely recommend:)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Solid battery life. Freakishly thin
on August 7, 2026
Posted by: Groundteam
[This review was collected as part of a promotion.] I chose this phone for the amazing battery life and compactness.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Zfold 8 ultra
on August 7, 2026
Posted by: JerseyByrd
[This review was collected as part of a promotion.] I chose this phone to be a great upgrade from my galaxy z fold 5. The fit in the hand and ease of multitasking between screens makes this phone a must-have for 2026.
Great phone, and samsung care is also great.
Value
5
Written by a customer while visiting Samsung US