Customer Reviews for Apple - Refurbished Good - iPad mini (A17 Pro chip) - Built for Apple Intelligence - Wi-Fi + Cellular 128GB - Space Gray (Unlocked)
I love the IPad, except for a couple of things. If you want to take a screenshot, both the up volume and side button are on the same side, so it’s cumbersome to do.
Also, when I log onto my bank, it won’t let me see it as a whole page but like a 6x3 window. I need the whole picture and when I hit the enlarge button, it just gets smaller
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, October 24, 2025
Thank you for your thoughtful review and for sharing both what you love and the challenges you’ve encountered with your new iPad mini. We’re delighted to hear you’re enjoying your device overall!
We understand how convenient it is to take quick screenshots and having both buttons on the same side can take some getting used to. For an alternative, you might try using AssistiveTouch, which allows you to take screenshots with on-screen controls—many users find this feature helpful.
Regarding your banking app experience, sometimes websites or apps may not be fully optimized for tablet screens. You might try using the bank’s official app if available or switch your Safari browser to “Request Desktop Site” for a different view. If the issue persists, reaching out to your bank’s tech support could also help.
Thank you for being a part of the AT&T family and sharing your feedback—it helps us and other customers make the most of their devices! Enjoy exploring all the great features your iPad mini has to offer.