Customer reviews from jlabaudio.com
JLab - JBuds Pro Signature Wired Earbuds - Stereo - Mini-phone (3.5mm) - Wired - Earbud - Binaural - In-ear - 4 ft Cable - Green
Average customer rating
4.7
(671 Reviews)
Rating breakdown 671 reviews
5 Stars
534
4 Stars
103
3 Stars
14
2 Stars
6
1 Star
14
85%of customers recommend this product.
(
80 out of
94)
Customer Reviews for JLab - JBuds Pro Signature Wired Earbuds - Stereo - Mini-phone (3.5mm) - Wired - Earbud - Binaural - In-ear - 4 ft Cable - Green
Customer Rating
5
Excellent value
on February 17, 2020
Posted by: dlind
from Philadelphia, PA
Gender:Male
I've bought several of these. Work very well. I've only had to replace because I lost them; they've lasted upwards of 6 months
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Have Never Been So Disappointed
on February 9, 2020
Posted by: greenbean
from Ellicott City, Maryland
Gender:Female
I never EVER leave bad reviews anywhere because I'm not that type of person and I run a small business, so I know how hurtful bad reviews can be, but I'm so upset. I purchased these probably not even a month ago and experienced issues after only 2 weeks. The button on them stopped working right away and following that, the jack kept cutting in and out and prompting my phone to do bizarre actions every time I would so much as slightly move my phone. I can be on YouTube watching something and barely touch my phone, or not touch it at all, when all of a sudden the headphones prompt YouTube to pause a bunch of times in a row, then cut fast forward to 15 different videos, then starts taking screenshots, and then brings up my Google assistant voice tool. I dealt with it because I'm gonna strict budget but I wrote this post after the right earbud cut out and it no longer works. It's probably only a matter of days until the left one stops as well. I rely on earbuds because of recently moving and dealing with neighbors that cannot care less than anything or anyone trying to live in peace around them. I've never had worse earbuds in my life. I really had high hopes for these and now they are going straight into the trash. Total waste of my hard earned money. I've purchased better at 5 below. I'm sorry to leave this review and be that person, but I am very upset.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy Jlab Customer Care, Customer Service, February 14, 2020
Hey greenbean,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit.
We want to help you
#FINDYOURGO
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you a new unit.
We want to help you
#FINDYOURGO
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Great sound
on January 24, 2020
Posted by: Omegagod333
from Lake city,florida
Gender:Male
I got these headphones hoping they had good sound. And well they have good sound and can go really loud
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great for exercise
on January 21, 2020
Posted by: Kitty
from Wales
Gender:Female
I bought these ear buds over a year ago and they've lasted me really well. I've always had trouble exercising and getting other ear buds to stay, these have solved those issues and I'm able to run without fading about with them! Good value for the cost!!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Still working PERFECT!!
on January 12, 2020
Posted by: Rhonda RN
from Fort Knox, KY
Gender:Female
I work nights and listen to my bible stick when I go to sleep DURING THE DAY, while everyone else in my house is awake. These fit perfect have great clarity and keep me from hearing any noise that would keep me up. AND... bought them months ago & they still work perfect, despite rolling around in my sleep! Highly recommend these!
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
better product than other companies
on December 15, 2019
Posted by: RChaffee
from Denton, TX
Gender:Male
I had one pair that lasted me about almost an entire year. But someone stole them so I had to buy a new pair but i couldn't find these pair of earbuds so I grabbed another brand. But they only lasted me not even two weeks. So I had to go out and buy another pair of earbuds so I went with what I know is a great product which are these earbuds.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com
Customer Rating
1
Quality
on December 12, 2019
Posted by: Rio2015
from North Charleston SC
Gender:Female
I just recently bought a pair and only the left one is only playing music and the right isn't playing at all.
Response from jlabaudio.comBy Jlab Customer Care, Customer Service, January 17, 2020
Hey Rio2015,
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty.
We want to help you
#FINDYOURGO
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Phenomenal earphones!!
on December 1, 2019
Posted by: Robyn1975
from Des Moines, IA
Gender:Female
I bought these yesterday and couldn't be more pleased! The turquoise color is vibrant! The sound has the best bass and treble combination I have e er heard. These are very inexpensive yet the quality is still superb. I would recommend these headphones to anyone looming for inexpensive headphones that are great quality, sound and price. I am so glad that I found these. I am thankful for finding these yesterday.
I would recommend this to a friend!
Written by a customer while visiting jlabaudio.com