Customer Reviews for JLab - JBuds Pro Signature Wired Earbuds - Stereo - Mini-phone (3.5mm) - Wired - Earbud - Binaural - In-ear - 4 ft Cable - Green
Customer Rating
4
Love these headphones BUT...
on October 4, 2017
Posted by: Anonymous
These incredible headphones seem to have loyalty to just one device. I got a new phone. These worked great with my previous iPhone. I went through the first time setup steps with my new phone. I turn bluetooth on. I turn my headphones on. My new phone is Not finding it. I've tried everything. I even told the previous phone to "forget this device". Still, my new phone won't pick it up. These headphones Only want to work with my old phone. Frustrated
These headphones are great I love the sound quality and comfort while I'm active. Reasonably priced, I have recommended them to all my friends and coworkers. The only thing I would change would be to extend the wire a foot. I'm rather tall and they are not quite long enough for me to carry my phone in my pocket while wearing the earphones.
I wear these earbuds mostly when I'm mowing or trimming and they keep losing connection. I keep the wire around the back of my neck so as to not throw the right bud out of my ear because of the weight of the controls. I originally tried carrying my phone on my hip in a holster and the connection was constantly being lost. Then I tried a sports arm band which puts the phone mere inches from the control box and the connection still gets lost occasionally. When I'm sitting at home just listening to my music I can't ask for a better set of buds. The sound quality is outstanding and they stay connected without interruption. I just can't understand it. I really want to rate 5 stars but the occasional to frequent loss of connection is just something that I can't ignore.
I love these headphones only problem is last time I bought one of these i was taking it off and one of the wires broke on the right side.
Response from jlabaudio.comBy September 26, 2017
Hey Ezequiel,
Thanks for taking the time to write a review! We are bummed to hear that you are having some trouble with your JBuds Pro Bluetooth Signature Earbuds. We want you to love our products, so if there is anything we can do for you, please get in touch with us to let us know! Our phone number is 866-358-6640 and our email address is support@jlabaudio.com. We are here to help, so let us know how we can get this fixed for you. We want to help you #FINDYOURGO.
The JBUDSPRO was better that any earbuds I had ever got. The sound is nice and clear and it actually stays in my ear and you can change the coushion if it dosint fit.