I bought these about three weeks ago and finally got around to opening them. The packaging looked like they had already been opened. The first time I used them, they sounded fine... until I moved. The connection at the headphone jack is loose, so the sound cuts in and out. I guess for $10 I should not be surprised, but I have used these before as cheap headphones and not had a problem until I started running with them. Will not buy again.
No, I would not recommend this to a friend.
Response from jlabaudio.comBy Jlab Customer Care, Customer Service, October 8, 2018
Hey JT82, We're very sorry to hear of the sound quality issues that you encountered with your JBuds Pro Headphones. We do cover all our wired headphones with a lifetime warranty. When you get a chance please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of. Thanks, JLab Audio #FINDYOURGO
I got these earbuds today, while everything is fine and dandy with them- your button disappointing me, and was no fun >^
No, I would not recommend this to a friend.
Response from jlabaudio.comBy Jlab Customer Care, Customer Service, October 2, 2018
Hey Daddy, We're very sorry to hear of your disappointment. We'd like to hear some specifics as to the issues that you ran into with the button. When you get a chance please reach out to us either via email support@jlabaudio.com or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may get you taken care of. Thanks, JLab Audio #FINDYOURGO
I always buy these headphones. They're great quality for the price. I wish they were a little more durable. But their warranty is excellent! I'll forever be a customer!
By far the best earbud brand I’ve used... amazing audio and they’re super comfy. Believe it or not, I’ve accidentally washed them in the washer more than once and they were still like brand new.. hehe :)
i bought this a while ago, but they are working as new. the colors are great and super easy to use. i have no complain about this purchase. thank you, Jlab!