Customer Reviews for Scotch - 3/4 in. W X 650 in. L Gift Wrapping Tape Pack of 12 - Case of 12
Customer Rating
1
Can't get the tape to tear using the dispenser.
on June 1, 2017
Posted by: JazUnbe
from Lindon, UT, United States
Gender:Female
I bought this around Christmas and have noticed two things that I cannot stand about this tape:
1. When I try to rip the tape off, the dispenser breaks in half. 2. When I try to rip the tape off, it slides and sometimes never rips. I have to cut it with scissors instead.
Gift wrap tape shouldn't be so hard to use.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, June 2, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we are sorry for the difficulty. Please know we will be sending you an email offering assistance. Thanks again, and we look forward to hearing from you.
For any customer having difficulties, our team is available Mon-Fri from 8am-4:30pm CT at 1-800-328-6276.
The quality of Scotch brand tape has changed. While using the Scotch Giftwrap tape, the tape snapped and stuck onto the role. When that had happened in the past, I was always able to find the edge and continue using it. That is no longer the case. After trying for about 20 minutes, I had to throw away 1/2 of a role! The reason I feel that it is not an isolated incident, is that at my workplace I was using the Scotch Brand Invisible tape, had the exact same thing happen, the tape broke and I was unable to start again. I will no longer be a Scotch Brand purchaser, a name brand, premium product with a sub-par performance. I will be finding another brand to use.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, January 4, 2017
Thank you for taking the time to leave your review. We are sorry to hear of the trouble and we would not expect it. For any customer having trouble we would ask you please call our team at 1.800.328.6276 M-F 8am-4:30pm CT. Thank you!
The tape is almost impossible to cut. The cutter on the dispenser barely cuts the tape, and that is only when the tape is perfectly lined up on it. I am trying to wrap Christmas presents, and this tape is making it a very frustrating experience. Plus, I have wasted a lot of tape when it does not cut cleanly and then folds upon itself.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, December 27, 2016
Thank you for taking the time to leave your review. We're sorry to hear of your experience as it is not something we would expect. For any customer having trouble we'd ask you connect with our team by calling 800.328.6276 M-F 8am-4:30pm CT. They can gather some details and let you know how we can assist. Thanks again.
I have thought in the past that "any" tape could do the job, but I was wrong!! The cheap tapes are harder to tear, they stick to you instead of where you want them to stick and it takes far more to keep packages together. I won't make that mistake ever again! It's true, what Daddy always said..."you get what you paid for"!
It's a great way to say that this product made my gift packing look perfect. It's so easy to use and very easy to put on any gift wrap without much of a hassle I could wrap my gifts with so much ease.
I love this tape and have loved it for many years. This tape has taken over all of my tape use, other than shipping/packing needs. I love how it looks on gift wrap, I also use it in paper crafting. However, I wish I could purchase in larger/longer sizes. I also hate having to break the roll out of the unnecessary plastic dispenser. I have a number of dispensers which I prefer to use. I'm hoping that you listen to the many product fans that are near and dear to your product.
The gift wrap tape is awful. It was not easy to use, each piece would roll up right before placing on gift. So you would have to either get another piece or you would have to fumble with the first piece .
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous, Scotch® Brand , January 6, 2016
Thank you for taking the time to share your feedback on our Scotch® Giftwrap Tape Dispensered Rolls. We apologize for the frustration here. We've passed along your comments to our development team, but our tech team would like to hear more from you in order to provide possible reasoning or resolutions for your experience. If you're interested in discussing this further, please call us directly at 800-328-6276 and mention case number 6362409. We've also sent this information via email. Thank you!