Customer reviews from hp.com
HyperX - Cloud III - Gaming Headset (Black/Blue) - Black-Blue
Average customer rating
3.9 out of 5
3.9
(48 Reviews)
Open Ratings Snapshot
Rating breakdown 48 reviews
5 Stars
24
4 Stars
10
3 Stars
5
2 Stars
4
1 Star
5
71%of customers recommend this product. 
(
15 out of 21
)
Best Buy Privacy Policy
Customer Reviews for HyperX - Cloud III - Gaming Headset (Black/Blue) - Black-Blue
Customer Rating
3 out of 5
3
Great Headphones, Cable Failed
on September 16, 2026
Posted by: Gunnyz39
from Albuquerque, NM
Verified Purchase:Yes
The sound quality is incredible. The ability to adjust sound and the overall headset itself Is amazing. This is my second set. The cable housing just rips and then the audio quality is not the best. But they are so good otherwise and I can’t find any others that compare
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Great headset small annoyance but amazing quality
on July 21, 2026
Posted by: DJLsharethis
Verified Purchase:Yes
Works really well, sound and mic quality are great. My only issue is very small. Sometimes when I join a party it automatically makes my mic volume on the Xbox settings go all the way down so I have to go in and turn it up again but it’s nothing terrible and like I said I’m loving the headset
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Hardware’s great! The software though…
on June 3, 2026
Posted by: Gravewalker
from Louisville, Ky
Verified Purchase:Yes
The hardware is great, the software is moderately frustrating to use and navigate, and often doesn’t work properly causing audio device settings to act strange
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Amazing
on May 27, 2026
Posted by: Anonymous1132
Verified Purchase:Yes
Fits great, sound is amazing, and overall a really good quality product.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Great headphones, iffy cable
on May 20, 2026
Posted by: Rex.
from FL
Verified Purchase:Yes
Headphones sound great and fit my ears perfectly. I’m also quite happy with the ability to detach the microphone, as I already have my own standing mic. Only problems i had with the product were the headband being slightly too short and fitting pretty snugly on my head, which leaves a bit of an indent in my hair compared to my old headphones (which were also by hyperx). The other problem was the threaded design on the cable. It came packaged with bends to keep it folded in its box during shipping, but when unpacking and setting it up, one of those bends had the cable poking out of the threading at a harsh angle and I was unable to get it back in and had to cut the threads at that spot to keep the cable straight. Now I’ve had to tape that whole section of cable to keep the threads from getting unfurled down the entire cable. This was only within my first two weeks of buying so it’s a pretty big downer. While it more or less came down to chance, I think the fault still lies in the design itself for making this whole problem possible. Now I need a replacement cable or I’ll have to deal with this taped cable. Great headphones, iffy cable.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Hyperx cloud III headphones! Quality & comfort
on May 15, 2026
Posted by: Colin K
from Gaithersburg, MD
Verified Purchase:Yes
These headphones are great after I had to throw away my old ones since they ran out of quality. These are the best headphones yet for gaming and very long lasting they were definitely worth my money. Would recommend to anyone who needs a fresh set
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Thoughts on the Hype X
on May 12, 2026
Posted by: Twilitegamer99
Verified Purchase:Yes
Mic works well, pretty comfortable, cushion material feels durable for now, not sure about long term. Great headset, love the noise suppression.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Broken after 3 months
on March 25, 2026
Posted by: Alex3423
Verified Purchase:Yes
These are the worst HyperX headphones I've ever gotten, and the last time I'm buying HyperX since I started a decade ago. It's not even been a few months and the jack is already worn. Save your money buy something else.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
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