Customer reviews from bestbuy-ca
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.2 out of 5
4.2
(157 Reviews)
Open Ratings Snapshot
Rating breakdown 157 reviews
5 Stars
96
4 Stars
28
3 Stars
10
2 Stars
11
1 Star
12
77%of customers recommend this product. 
(
109 out of 141
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
2 out of 5
2
Not loving it
on April 14, 2026
Posted by: JA17
from Saskatoon
I thought I would give this phone a chance, but after having it one month, I'm disappointed. I knew the processor was slower, but it's so slow that I can't play music through a bluetooth speaker with it, and do anything on my phone without it skipping and freezing. It also stauls and then randomly closes windows and programs, including this one while I was writing on it!
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Tel Samsung A17
on April 13, 2026
Posted by: cecile
from Rawdon
Il fonctionne très bien je n'ai pas rencontré de problèmes depuis mon achat
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Great cell phone
on April 9, 2026
Posted by: Scoozzy
from Chatham
Phone works great I have nothing bad to say about it .
It works
Same as the reps at Best buy there the best
John
Mike
Great service
Give em a raise
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Samsung Galaxy A17 is pretty complicated to operat
on April 3, 2026
Posted by: Truthfully Yours
from Edmonton
If you're looking for a simple cellphone, then I wouldn't advise getting a Samsung phone. In hindsight, I wished that I had not gotten a Samsung model, but gotten a cheaper non-Samsung phone. I had a difficult time getting the phone to operate properly, but I did manage to transfer most of my data myself without having a Best Buy employee to do it, which would have cost me $40. There are an awful lot of features on the phone which I will probably never use. Also, I didn't realize that there is a separate Samsung account tied into this account. I really don't need a Samsung account; all I really need is just a Google account.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Great but
on April 2, 2026
Posted by: Judy
from Mississauga
Oddly the on off button is flat not raised like the volume buttons. When you put a case on the phone to protect the phone from damage, the indentation is quite deep
The pad of the thumb needs together to this.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Téléphone
on March 30, 2026
Posted by: Carole
from Granbt
Correct par contre ça bug. Genre comme le dernier. Après échange alors pas vraiment satisfaite
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Good phone
on March 27, 2026
Posted by: Old fart new phone
from Winnipeg
Did not want or need top of the line phone although he did TRY to upset to a bigger and better model. Have had phone for awhile now and battery life seems good and still learning all the newer apps and features of this phone. This coming from a Samsung S7 (darn rights I needed a new phone!)
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
If you're looking for a basic phone, this is it.
on March 25, 2026
Posted by: RandyFast
from Richmond, BC
I'm very computer savvy and a phone is basically a computer. I don't have my expensive phone anymore (long story); so I had to buy a new one and I wanted to spend as little as possible. I'm not a cellphone addict, so my needs are simple...make calls, send/receive texts, store my photos and music (including more than 500 that I have recorded over backing tracks with my modest home recording equipment)...I don't play games at all, so the lower specs don't bother me. This phone has a beautiful screen for the price. I even found some animated wall paper that I like and it doesn't seem to have any effect on the battery. The camera takes decent photos for me and the one thing that impressed me the most is, even though there's only 4GB RAM, it transfers files very fast - even to and from my 512GB SD card. The phone charges in about 50 minutes. I was considering both this one and the A35 and the only real difference I could see (besides the price) was that the A35 has 2 more gigs of RAM and the refresh rate is a bit faster. I found out after learning all about my phone that in addition to the 4GB RAM, it also uses part of the storage for an additional 4GB. The thing that really influenced my choice, is that the A17 has the SD slot and the A35 doesn't! Bottom Line: If you don't play a lot of games and don't multi-task all day, you might consider this phone. I don't notice any slowdowns at all. I close open apps regularly and I have a good battery app that keeps an eye on things for me. For me; this is a really good phone, at a really good price. The SD slot is a bonus!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
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