Customer reviews from bestbuy-ca
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.2 out of 5
4.2
(157 Reviews)
Open Ratings Snapshot
Rating breakdown 157 reviews
5 Stars
96
4 Stars
28
3 Stars
10
2 Stars
11
1 Star
12
77%of customers recommend this product. 
(
109 out of 141
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
1 out of 5
1
Setting up issue
on June 26, 2026
Posted by: Thinking phone free.
from Hamilton
It does not allow me to do a setup without having both wifi and data (sim card) turned on and connected. I do not have a data plan!! I do not want a data plan, I don't want it to use data to set up. I bought this after I returned a moto g because the phone dialer apps are through Google which so nicely says that it will from time to time verify my identity. This phone is supposed to use galaxy apps for text messaging and dialing. Now from the appearance of the icons the messaging app is Google's. 😐
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
The right fit for me.
on June 24, 2026
Posted by: Ski
from Cambridge, ON
Brock too the time to help me select the A17. He then worked with me to transfer all the information from my A15, wiped it clean and disposed of it in a responsible manner. I'm still exploring the new capabilities, but it's coming. Thanks.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
So far so good
on June 23, 2026
Posted by: Dee
from Montreal
It was an easy setup mostly. Had to make it fit the window as the panel was a little taller than my window but that was fine. Cooled right away and haven't had any issues. The room is about 300 sq ft and it cool most of it. Any bigger and it would be a stretch.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Samsung Galaxy A17
on June 23, 2026
Posted by: Marie
from Surrey
My daughter bought it as she needed something better than what she was using n it suited her needs nicely.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
Lynn's A17
on June 18, 2026
Posted by: Tiny Butt
from Surrey, BC
Liking the new phone. There are a few things I don't like about it. I seem to have a problem answering the phone. I click on the answer button and it doesn't let me answer. I swipe the answer button and I still can't get to the call. The phone also opens other sites all by itself. Weird.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Great Phone
on June 15, 2026
Posted by: TOguy
from Toronto
This a a great phone. I'm happy with it so far. Still learning how to use it.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
Good value for your money
on June 12, 2026
Posted by: Dave
from Winnipeg
I bought this phone to replace an S23 I had that wasn't working properly. The S23 is a more powerful phone, but for my uses they are essentially the same. The only downside I've encountered so far with the A17 is that there is often a slight delay when switching between apps or opening an app that I haven't used recently (due to less RAM, I think), but this is a small inconvenience for the cost difference!
Summary: If performance is what you want, this is not the phone for you, but if you want good value for your money and long battery life then the A17 is great choice.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
good low budget phone
on June 7, 2026
Posted by: instant pics
from Toronto
good low budget phone with a very long battery life. It also has an SD card slot to extend the memory but I haven't tried it yet. The main problem with this phone, is that the camera is VERY SLUGGISH!!! there is at least a 3 second delay between the time you press the button and when it actually snaps the photos. This means that consistently, I have missed EVERY SINGLE PHOTO that I intended to take to capture a moment. It works perfectly fine for posed photos, in the manner of the very olden days of when they used to hold an external flash and make people hold still for a few minutes. it's really really bad. If a camera is not important to you, then I would give this 5/5. The way it actually works, if I had noticed it in the first 15 days, I would have returned this phone.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
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