Customer reviews from lenovo.com
Lenovo - ThinkPad P16s Gen 4 Laptop with 64GB DDR5, 1TB SSD, Ryzen AI 9 HX PRO 370, 16" 100%sRGB Non-Touch Display - 21RX000MUS - Black
Average customer rating
4.6 out of 5
4.6
(40 Reviews)
Open Ratings Snapshot
Rating breakdown 40 reviews
5 Stars
30
4 Stars
5
3 Stars
3
2 Stars
1
1 Star
1
90%of customers recommend this product. 
(
28 out of 31
)
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Customer Reviews for Lenovo - ThinkPad P16s Gen 4 Laptop with 64GB DDR5, 1TB SSD, Ryzen AI 9 HX PRO 370, 16" 100%sRGB Non-Touch Display - 21RX000MUS - Black
Customer Rating
1 out of 5
1
Has some issues
on October 23, 2025
Posted by: Chris S 123
from Boston MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This has 64g of ram and a top of the line processor, yet it has frozen completely on me with minimal programs running and the image/display will occasionally lag out, freeze and not refresh. Likely will send it back.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Great unit, but no kvm support.
on October 12, 2025
Posted by: joonvii
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a powerful laptop that excels at gaming, video editing, and general use. The performance for those tasks is fantastic. However, it completely failed for my primary need: running a GNS3 lab with KVM virtualization.
Despite the specs suggesting it should be supported, the AMD Ryzen processor did not enable proper KVM functionality. My virtual images would not load in VMware, VirtualBox, or even native Linux. This was a deal-breaker.
I've never had this issue with Intel-based systems. I ultimately had to replace the entire unit. If you need robust virtualization, look elsewhere. For everyone else, it's a solid machine.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Functions well enough, BAD Bluetooth issues
on October 4, 2025
Posted by: Acctng
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] Th computer functions well enough. The speed is good and overall it's a solid machine. However, the Bluetooth in the system in horrible, if you buy this plan on a wired keyboard and mouse.
Response from lenovo.comBy Thomas DSouza, Lenovo, October 9, 2025
Hello,
Thank you for taking the time to share your thoughts on the Lenovo ThinkPad P16s. We’re always working to enhance our products, and your feedback is incredibly valuable in helping us improve. Our goal is to deliver products that meet the high standards our customers expect, and your input plays a key role in that. If you have any questions or need assistance, please don’t hesitate to reach out to us at 1-855-253-6686.

Regards,
Thomas, Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Very well built!
on September 23, 2025
Posted by: Ehsan Habib
from Richmond, ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am loving this laptop. The build quality, keyboard, etc are all top notch.
The specs vs cost also represents a great value when compared to most other brands.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
My New Lenovo ThinkPad P16 Gen AMD
on September 12, 2025
Posted by: NFR67
Verified Purchase:Yes
Blazing fast processing!! Quickly starts and quickly shuts down too.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great build given the specs
on September 8, 2025
Posted by: William Rogers
Verified Purchase:Yes
I am impressed with the quality of the build and the keyboard, given the low mass. Other laptops I've tried with similar specs are either much heavier or flimsy.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Read the specs!
on September 5, 2025
Posted by: Learning AI
from Detroit, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] There were alot of positives. The packaging was eco friendly. The laptop was sleek. I appreciate that all ports were away from the vent exhaust, and that the vent exhaust only pointed backward.
I have removed stars for configurations I'd like to have but wasn't offered. I couldnt add the sim card slot nor choose the true oled display. I tried to dedicate some of the 64 GBs RAM to my graphics card as per an AMD app, but it wouldnt stick.
Configuration aside, I ultimately returned my laptop because of its graphics card. AI training packages like pytorch have not enabled AMD graphics cards.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great product.
on September 2, 2025
Posted by: Wisd
from Florida
Verified Purchase:Yes
Great quality, battery life and amazing performance.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
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