Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,263 Reviews)
Rating breakdown 4,263 reviews
5 Stars
2,764
4 Stars
775
3 Stars
389
2 Stars
178
1 Star
157
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
2
Bad connection
on November 23, 2024
Posted by: Upset24
Gender:Male
Length of ownership:1 month
Not good with apple phones, will not stay connected and sound quality is terrible for a Bose product.
I do not suggest getting if you own apple!!
I do not suggest getting if you own apple!!
Response from bose.comBy Customer Support, November 25, 2024
Hello,
I am sorry to hear that you are having issues with your Bose Ultra Open Earbuds and your Apple device.
The earbuds are compatible with Apple devices, so you should not experience any issue. Please ensure your Apple device is up-to-date with their firmware. Additionally, you can perform a reset to clear any internal errors: https://bose.life/4eK62OK
If you need further assistance, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
I am sorry to hear that you are having issues with your Bose Ultra Open Earbuds and your Apple device.
The earbuds are compatible with Apple devices, so you should not experience any issue. Please ensure your Apple device is up-to-date with their firmware. Additionally, you can perform a reset to clear any internal errors: https://bose.life/4eK62OK
If you need further assistance, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
battery is not too good
on November 22, 2024
Posted by: go figure
Gender:Male
Length of ownership:1 week
After 2 weeks of using it every day, I feel very comfortable, the sound is good but the battery sucks, the left and the right earbuds' battery capacities are different about 40 minutes different in immersive conditions, and the right earbud is less than it says over 4 hours. I might return it.
Written by a customer while visiting bose.com
Customer Rating
5
Great teams calls
on November 22, 2024
Posted by: Steve
I needed something that I could listen to Teams calls but still hear things going on around me.
Written by a customer while visiting bose.com
Customer Rating
5
Most comfortable earphones for sensitive ears.
on November 21, 2024
Posted by: EMR1015
Gender:Female
Length of ownership:1 week
Finally found a pair of earbuds that stay on my ears and are comfortable. Previously I owned Beats and Apple
Pods and had discomfort after prolonged use. I find that the Bose ultra open earbuds provide great sound, great quality and stylish comfortable design.
Pods and had discomfort after prolonged use. I find that the Bose ultra open earbuds provide great sound, great quality and stylish comfortable design.
Written by a customer while visiting bose.com
Customer Rating
5
The app has a built in eq settings
on November 21, 2024
Posted by: Jeff
Gender:Male
Length of ownership:6 months
The reason I bought these earbuds was to go on long walks in the busy city and these worked amazingly I can hear all my surroundings and my music at the same time this is a game changer and the sound quality is great for something that’s not too close to your ear
Written by a customer while visiting bose.com
Customer Rating
5
LOVE THEM
on November 21, 2024
Posted by: Myrr
Gender:Male
Length of ownership:1 month
I love these earbuds. They basically sound like much larger headphones vs something like Airpods, etc. These are basically perfect. The fit is comfortable and they don't fall out when running.
The best part is the audio is not "fatiguing" if that makes sense. It's like sitting in a living room with speakers in front of you. I really enjoy listening without the discomfort of having things in your ear canals.
Only thing I want is even more colors / design options. Even Coloware isn't that great. The newer blue is a start but there could be much snazzier options. I would buy a second set for sure. I immediately gave my Airpod Pros away.
Written by a customer while visiting bose.com
Customer Rating
5
Finally! No Ear Fatigue!
on November 20, 2024
Posted by: MJL
Gender:Male
Length of ownership:1 month
I watched a few You Tube videos and I was impressed with the unique design. I experienced some annoying ear fatigue with my Google earbuds and I thought I'd try the Bose Earbuds are supposed to eliminate this problem. Boy did they succeed! These are buy far the best earbuds I've ever owned! The sound quality is amazing and they stay very secure on the ear. These buds are worth every single penny!
Written by a customer while visiting bose.com
Customer Rating
3
Not impressed
on November 20, 2024
Posted by: JR
Gender:Male
Length of ownership:1 month
I usually associate your brand with high-quality products, but unfortunately, this particular item did not meet my expectations. I feel it falls short of the standards typically associated with Bose reputation for excellence.
Response from bose.comBy Global Customer Service, November 21, 2024
Hello, it is really great to hear about the high standards that you have for our products. We always aim for the highest quality products, so this is unusual to hear. To ensure you get the best experience from your earbuds you can find support here https://bose.life/40Ym1VX
Thanks
Mike - Customer Support
Thanks
Mike - Customer Support
Written by a customer while visiting bose.com