Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,263 Reviews)
Rating breakdown 4,263 reviews
5 Stars
2,764
4 Stars
775
3 Stars
389
2 Stars
178
1 Star
157
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
5
Great product !
on January 15, 2025
Posted by: EB
Gender:Male
Length of ownership:1 month
First I was hesitant to purchase the item because of too many
competition. I was completely satisfied how Bose designed this ultra open earbuds, very light and the sound is perfect for
being an open earbuds. The fit was excellent, no worry of losing it while working out or doing physical workouts. Highly recommended !!!
competition. I was completely satisfied how Bose designed this ultra open earbuds, very light and the sound is perfect for
being an open earbuds. The fit was excellent, no worry of losing it while working out or doing physical workouts. Highly recommended !!!
Written by a customer while visiting bose.com
Customer Rating
5
Alternative to in ear buds
on January 15, 2025
Posted by: Clare bear
Gender:Female
Length of ownership:1 month
Got these as Christmas present I love them. My ear canals are small and I can’t wear the buds that go in the ear. I have a pair of them and had to give them to my husband. These are comfortable and I love the sound quality
Written by a customer while visiting bose.com
Customer Rating
4
Not for talking on the phone
on January 14, 2025
Posted by: Wkn2retire
Length of ownership:1 week
,The over all headphones are very nice. They’re extremely comfortable. The clarity is really nice. They’re really good for music or anything you’re listening to. When it comes to phone call they’re a BUST they can’t hear you and you can’t hardly hear hear them that the reason for 4 stars I actually need mine for more phone usage
Written by a customer while visiting bose.com
Customer Rating
5
Fit my small ears perfectly
on January 14, 2025
Posted by: Good Quality
I bought these a few months ago and I am happy with my purchase.
Written by a customer while visiting bose.com
Customer Rating
1
Defective Bose Ultra Open Earbuds Case
on January 14, 2025
Posted by: JT1
Length of ownership:1 month
I purchased the Bose Ultra Open earbubs for my wife as a surprise Christmas gift. The only problem that she had with them is that the case that it came in didn't say closed, even with the Bose protective case. She used them the day after Christmas and while she was walking, the case was open and that is when she realized that the case was defectived. I called Boses and they said that there was nothing that they could do because they were lost. I explained to Boses rep that the case was defective and didn't stay closed after the first use. I bought my wife another pair after talking to Bose and they work fine. I called back again and THEN they said that could give me a 50% discount after I purchased the second pair and would refund me the 50%.
Response from bose.comBy Bose, Customer Service, January 16, 2025
Hello I am glad to hear that you were able to get a replacement case. The technical support team will always be available to assist and resolve any issues you may have. Should you need any additional support, please contact the team who will be happy to assist you further. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Immersion mode ! Best sound !
on January 14, 2025
Posted by: Bix52
Outstanding ! Best earbuds I’ve had ! Great buds !
Written by a customer while visiting bose.com
Customer Rating
2
Comfortable, stylish, junk for phone calls.
on January 13, 2025
Posted by: Weezee
I love and hate these! I love that I don't get SWAMP EAR since they have an open design. I love the way they last all day and are completely comfortable. I love that I can listen to my book, radio or music while going about my daily chores or shopping without being disconnected from those around me. I HATE their interface with phone calls, they are terrible with iPhones. I hate the fact that they don't read out texts like my PowerBeats Pro, which I love, except that they are in the ear. I bought two pair (me and my nephew) and we are still deciding whether or not to keep them.
Written by a customer while visiting bose.com
Customer Rating
4
AWESOME for MUSIC!
on January 13, 2025
Posted by: GGCTexas
Gender:Male
Length of ownership:6 months
Bose Ultra Open Earbuds are awesome for listening to music or any sounds (podcasts, etc.) as you'd expect. The design of these earbuds is amazing. With the open design, you hear everything going on around you, and the they're exceptionally secure on the ear. The earbuds look great on the ear. The disappointment remains the sound quality to the person on the other end of the line when you're on the phone with these earbuds. For earbuds at this price, I expect perfection. This is not my first pair; I have the original Smoky White pair, but I ordered the latest addition in color (Sunset Iridescent) not only because they look nice, but to see if there had been any improvement in the microphone quality for calls. Unfortunately I'm getting the same responses when on calls: 1.) I can't hear you. 2.) WHERE ARE YOU? You sound like you're in a cave. 3.) I can't understand you; your voice is dropping in and out. It would be so helpful if Bose could either do a software update to help or offer pointers for HOW TO GET THE BEST RESULT from these earbuds when you're on the phone. One discovery when on the phone, it seems the listener on the other end hears me better if I intentionally speak more softly or do NOT speak as loudly as my regular speaking volume. If this is true, that would be a good detail to communicate.
Written by a customer while visiting bose.com