Customer reviews from bose.com
Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Average customer rating
4.4
(4,263 Reviews)
Rating breakdown 4,263 reviews
5 Stars
2,764
4 Stars
775
3 Stars
389
2 Stars
178
1 Star
157
Customer Reviews for Bose - Refurbished Excellent - x Kendra Scott Ultra Open Earbuds - Mother of Pearl
Customer Rating
3
Bose experience
on June 16, 2026
Posted by: Bose open ear
Gender:Female
Length of ownership:1 month
The earbuds are very appealing to the eye. When listening to music or watching things on your phone, the sound quality is amazing. When it comes to taking calls, it is very horrible. The other party can sometimes barely hear you unless you’re in a very quiet place.
Response from bose.comBy Customer Support, June 16, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re enjoying the design and sound quality of the earbuds. The Bose Ultra Open Earbuds have two microphones in each earbud, and properly wearing them can greatly improve call quality performance. Blocked microphones may cause poor sound quality for the listener on the other end of the call. Please ensure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear.
You can check out this helpful link for more information: https://bose.life/4v9zRRL
Jelyn - Customer Support
You can check out this helpful link for more information: https://bose.life/4v9zRRL
Jelyn - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great product!
on June 11, 2026
Posted by: Jess
Gender:Female
Length of ownership:1 month
I’m absolutely satisfied with these earbuds. Sound is incredible and they are super comfortable.
Written by a customer while visiting bose.com
Customer Rating
4
Outer ear Bose with hearing aids
on June 8, 2026
Posted by: Sue Mess
Gender:Female
Length of ownership:1 month
So far I like these a lot. I have hearing aids and these work with those. I.had to take a little more time getting the outer ear Bose in the best position for the best sound.
Written by a customer while visiting bose.com
Customer Rating
5
Elegant, Style and Quality
on June 8, 2026
Posted by: David Osorio
Gender:Male
Length of ownership:1 month
In my opinion that I love style and quality these earbuds are the number #1 product in the world in this kind of product they are unique.
Written by a customer while visiting bose.com
Customer Rating
1
Clamp is to loose
on June 6, 2026
Posted by: Thom
Length of ownership:1 week
Not for active user. I lost one ear piece with in a week of occasional wearing and there is no replacement for it.
I do not recommend it!
I do not recommend it!
Response from bose.comBy Customer Support, June 6, 2026
Hi, thank you for sharing your feedback about the Bose Ultra Open Earbuds. We’re sorry to hear about the experience you had, and we understand how disappointing it can be to lose an earbud. We’d love to learn more about your experience and see how we can help improve things for you.
Please reach out to us directly through this link: https://bose.life/contactus so our team can assist you in exploring possible solutions.
Rein - Customer Support
Please reach out to us directly through this link: https://bose.life/contactus so our team can assist you in exploring possible solutions.
Rein - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Perfect!
on June 1, 2026
Posted by: TAlaska
Gender:Female
Length of ownership:1 month
I have tried 3 different earbuds. Apple, Raycon and Bose. I don’t know why I ever thought someone else could beat Bose.
I love these open air earbuds. They work perfectly everyday. Charge fast. Beautiful sound with both audiobooks and streaming music. I love them. My third Bose product since 2010. All still going strong.
I love these open air earbuds. They work perfectly everyday. Charge fast. Beautiful sound with both audiobooks and streaming music. I love them. My third Bose product since 2010. All still going strong.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and features!!
on May 31, 2026
Posted by: Kelly
Gender:Male
Length of ownership:1 week
Just bought these open ear buds.
They are just great!
They are just great!
Written by a customer while visiting bose.com
Customer Rating
4
Good earbuds
on May 26, 2026
Posted by: Wilson
Gender:Male
Length of ownership:1 month
I'm happy with my bose ultra open earbuds; they are comfortable and don't fall out. They have good sound, although some external noise does leak in because of their open design.
Written by a customer while visiting bose.com