Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,537 Reviews)
Rating breakdown 3,537 reviews
5 Stars
2,854
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
4K Streaming Stick
on December 10, 2025
Posted by: James R
We enjoy using the Roku streaming stick which gives us access to shows otherwise unavailable. The design is very convenient to install with the stick being totally behind our TV without having to have a separate power supply since we can use the USB port on the TV. I plan on having Roku devices installed on all our TV's.
Written by a customer while visiting roku.com
Customer Rating
5
I love Roku, is a great little device
on December 10, 2025
Posted by: Christian R
In all our TVs at home we use Roku. Is so easy to use and keep all your streaming accounts in one device. I’ll recommend it to anyone that wants a simple way to keep everything organized. Great great little device!!!
Written by a customer while visiting roku.com
Customer Rating
5
Great quality, looks amazing!
on December 10, 2025
Posted by: Branden A
I bought another brand smart TV that I thought would work well. Unsurprisingly it was awful, the Roku saved my TV. It’s small but very powerful and quick, the voice remote is definitely handy for searching. Automatically detected my 4K HDR TV (without getting lost in the settings)and even opens automatically when I turn on my TV. Definitely worth the money, and the free Roku services are a great bonus. Definitely apart of team Roku for streaming.
Written by a customer while visiting roku.com
Customer Rating
5
Roku Love It !!!!
on December 10, 2025
Posted by: Jerome C
Got our Roku a month ago and we just Love it should have done this years ago we were able to cut our Cable TV Service Cord !!!!!!!!!!
Thank you Roku for a Great TV Experience !!!!!
Jerome Clark
Thank you Roku for a Great TV Experience !!!!!
Jerome Clark
Written by a customer while visiting roku.com
Customer Rating
5
on December 9, 2025
Posted by: Tommy T
It is a great product that my family and I use daily.
Written by a customer while visiting roku.com
Customer Rating
5
Lots of content
on December 9, 2025
Posted by: Pedro H
Great price for this days a lot of content and free of charge of course there are options to add your favorites streaming app as well, im very satisfied, this is my second one and i highly recommend to a friend or my family for sure
Written by a customer while visiting roku.com
Customer Rating
5
Easy!!
on December 9, 2025
Posted by: Scott V
Set up was easy, dropping cable was easy. Whats not to love about Roku?
Written by a customer while visiting roku.com
Customer Rating
2
The Remote *EATS* Batteries
on December 8, 2025
Posted by: Keith J
from Fort Worth, TX
The actual streaming stick itself is great. A lot of apps are broadcasting in 4K, especially YouTube videos. This stick is easy to install, just plug in to an existing HDMI port on your TV and connect the stick's USB power port to your TV's USB port (if it has one, mine does) with the supplied USB cable and there you go. However, this is why I gave this stick only 2 stars. The remote *LOVES* batteries!!! I bought this back in May 2025 and so far I've had to replace the batteries in the remove FOUR TIMES!! It's on the fourth set right now. And I don't even use the voice feature to open any apps. In fact I have that disabled. And it *STILL* eats batteries. I have three Roku Express devices (Master Bedroom, Office and Hobby Room) and those remotes don't even come close to eating batteries like this remote does. Heck I don't even remember the last time I changed those batteries. Unless Roku does something to improve the battery life in the Streaming Stick 4K's remove, I really cannot in good conscious recommend this to anyone.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, December 9, 2025
Hi Keith, help has arrived! You can try resetting your Roku remote to ensure efficient communication between it and your Roku streaming device, which will save battery power. You can refer to this FAQ article for detailed instructions at https://support.roku.com/article/21306145024535#section-2 in case you are still facing difficulties. Please contact our support team for further assessment on this matter at http://support.roku.com/contactus to connect with our skilled support representatives. We always value your feedback. We're always ready to help!
Written by a customer while visiting roku.com