Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,537 Reviews)
Rating breakdown 3,537 reviews
5 Stars
2,854
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
Works Great
on December 18, 2025
Posted by: James A
We have had no problems with the Roku streaming stick. Easy to install when you follow the directions and the Internet is working.
Written by a customer while visiting roku.com
Customer Rating
5
A TV Alternative
on December 18, 2025
Posted by: James B
I enjoy watching off the air TV but the choices available are minimal at best. Roku allows you to access so many other channels. My favorite ones come from the old Westerns. The Roku Western Vault is exceptional.
Written by a customer while visiting roku.com
Customer Rating
5
Love
on December 18, 2025
Posted by: Erik M
Works great sleek design easy to use easy download tons of apps
Written by a customer while visiting roku.com
Customer Rating
5
Awesome
on December 17, 2025
Posted by: Jason T
Love Roku streaming stick! Better than Amazon fire stick.
Written by a customer while visiting roku.com
Customer Rating
4
Great but when you have a problem no support!
on December 17, 2025
Posted by: Kirk B
Great but when you have a problem there is no human support! they don't even return your call. otherwise, I like it much better than cable!
Response from roku.comBy Jessica, Roku Customer Advocate, December 17, 2025
Hi Kirk, thank you for sharing your feedback. We're sorry to hear about your experience, and please rest assured that we will share this along with our product team. Your feedback is important to us, and if there's anything we can assist you with in the future, please don't hesitate to reach out. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Roku stick
on December 17, 2025
Posted by: Charlene T
I love love mine easy to use . Just hold down the button and talk and it will take you to where you go . Fast clear have 4 of them love highly recommended
Written by a customer while visiting roku.com
Customer Rating
5
on December 17, 2025
Posted by: Ray C
Took time to figure it out but doing well now. Would like quicker way to check other stations.
Written by a customer while visiting roku.com
Customer Rating
5
4K stick
on December 16, 2025
Posted by: Elliot L
No buffering issues. Very sharp picture. No lag of voice to picture. Could use a headphone jack in all remotes. Very satisfied.
Written by a customer while visiting roku.com