Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,537 Reviews)
Open Ratings Snapshot
Rating breakdown 3,537 reviews
5 Stars
2,854
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5 out of 5
5
I like my Roku better than the fire stick‼️
on January 28, 2026
Posted by: Terra W
I’m learning my Roku with all my experience with the fire stick it always break down or go out‼️
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great streaming device
on January 27, 2026
Posted by: Bahman G
This is a fantastic streaming device. My family absolutely loves it. Highly recommend it.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on January 27, 2026
Posted by: SONYA J
A friend gave me roku as a gift and I love it. Easy to use lots of good channels that I enjoy always available
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on January 27, 2026
Posted by: Richard H
I've been using roku for many years now. Its the best.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on January 27, 2026
Posted by: Christian C
Priced right, as with all streaming systems it takes some older people more time to learn how to use it.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on January 27, 2026
Posted by: dan h
still working some kinks out. we'll be 'cutting the chord' in early feb so i haven't jumped all the way into the setup yet. i realize i'll be paying for some streaming services but would definitely love some expert advice on how to get into the inner workings of the roku menu. also it seems i won't be able to use my receiver for surround sound which has been the only way i watch movies and sports. my 'older' non-smart tv doesn't have the 'arc' input for audio. booo. any ideas on that?
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on January 27, 2026
Posted by: jeanette p
We love the streaming and so many live great programming!!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on January 26, 2026
Posted by: Absydi W
Love Roku ! Everything is simple to use and I’m able to control everything through my phone.
Got a Roku stick to use for a new projector and it works great.
Written by a customer while visiting roku.com
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