Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,537 Reviews)
Open Ratings Snapshot
Rating breakdown 3,537 reviews
5 Stars
2,854
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5 out of 5
5
on February 4, 2026
Posted by: Jim D
I’m 83 this is easy to use & fills my TV needs
This is it thanks
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy to Set Up
on February 4, 2026
Posted by: Peter M
I'm 75. We decided to cut the cord to the cable companies. We kept the internet but used the ROKU stick as suggested by the guy at the retail store. I found the directions easy to understand and easy to set up. The handheld device took control of our two Samsung tvs (we bought two sticks). It's been great to use the voice control as well. We've saved money and have a better choice of our shows. - PJM
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy use
on February 4, 2026
Posted by: Yacoub S
Outstanding product easy installation outstanding searching easy to use.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy Access to My Shows
on February 4, 2026
Posted by: Mel B
Other devices require the viewer to identify the streaming service the desired show/event. With Roku voice control the viewer tells Roku the name of the show/movie/event and Roku displays all the streaming service options (& prices) for that broadcast. It’s a huge time saver and eliminates the frustration of searching (& failing) for the desired broadcast.
No more sitting down to watch ‘the game’ or ‘the show’ and spending 10-40 mintes searching for the desired broadcast. NFL is still a little difficult until you learn the streaming partners. But overall this feature elevates ROKU to superior status.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Get rid of your cable box!
on February 3, 2026
Posted by: William S
Get rid of the cable boxes. I have Roku Stiks on all of my TVs . Easy setup and very easy to Navigate along with all the free apps with endless free things available to watch
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love it
on February 3, 2026
Posted by: Peter D
Great device. Works great very happy to have purchased the Roku
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on February 3, 2026
Posted by: Josefina R
Very good. Glad l purchased it. Easy to install. Even easier to use.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
roku
on February 3, 2026
Posted by: Suzi H
Four star because when I pause it or rewind sometimes I loose "captions on." I am hard of hearing and wear hearing aids but also I read the captions to enable me to follow. I have to turn off tv and restart the streaming service to get captions back (I have it set for captions always on). It is frustrating.
Written by a customer while visiting roku.com
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