Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,534 Reviews)
Rating breakdown 3,534 reviews
5 Stars
2,851
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
Amazing
on October 29, 2021
Posted by: Jeremy Lorenzo
from Vancouver Washington
Very good Roku never lags. Has very good quality image. Very happy with my buy.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Good WiFi but Issues with Remote
on October 28, 2021
Posted by: shortygirl12
from Jonesboro, AR
I ordered 2 Roku Sticks and although the WiFi is great on one of my TV’s my HDMI slot is on the side of my TV therefore it doesn’t give my TV that sleek appearance. One stick and remote worked perfectly! But the other one, it’s remote battery cover doesn’t fit properly. It’s like the remote itself is to large (long) for the battery cover. Other than that I have no other complaints.
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, October 28, 2021
Hi Amber, thanks so much for taking a moment to share your feedback with us. We're happy to know that the WiFi is working smoothly for you! However, the remote control issue sounds unusual and will be reaching out to you directly to learn more.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
3
Resolution
on October 27, 2021
Posted by: Henry Montana
from Washington
I bought to upgrade my existing Roku with the thought that it will be better than I am using
No, I would not recommend this to a friend.
Response from roku.comBy Rebecca, Roku Customer Advocate, November 1, 2021
Hi Henry, thanks for taking a moment to share your feedback with us. We understand that the resolution from this player is not what you were hoping for and we'd like to assist! We invite you to contact us directly at customer.advocate@roku.com. Be sure to mention this review and your device ID number.
We're always looking to improve our products and would greatly appreciate the opportunity to learn more.
We hope to hear from you soon!
Roku Customer Advocate
We're always looking to improve our products and would greatly appreciate the opportunity to learn more.
We hope to hear from you soon!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Newest model
on October 27, 2021
Posted by: Ken550
from Wilmington NC
I bought the newest “stick” because it been updated to Dolby Vision. Plus it has increased range for WiFi and made an old Vizio screen sharper and clearer.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Fast and perfect for hotel stays
on October 27, 2021
Posted by: firstroku
from Boston, MA
Really impressed with how fast this stick is and its ease of use at home and on the road with hotel wifi and Roku remote app.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku 4K - great features!
on October 27, 2021
Posted by: Paul
from Texas
Repeat customer - I needed to upgrade my old Roku stick and i selected the Roku Steaming Stick 4K because of the features and wireless steaming. Easy install and setup...works great...and the picture quality is outstanding!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Fast
on October 26, 2021
Posted by: Bobbie
from Here
Very fast. Our old roku streaming stick was slowing down and aps were not loading
We are happy with it!
We are happy with it!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features
on October 26, 2021
Posted by: JBKeessee
from VA
I bought this a few weeks ago and I love it so far. Great price. Very easy to use and set up. Voice remote is nice. Love the long range wifi without having to worry about a router.
I would recommend this to a friend!
Written by a customer while visiting roku.com