Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,535 Reviews)
Open Ratings Snapshot
Rating breakdown 3,535 reviews
5 Stars
2,852
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5 out of 5
5
Easy setup. Great picture. Works well w/ Wifi
on November 29, 2022
Posted by: John
from Muncie, IN
We needed a way to stream TV to our bedroom. This worked great in the fact that we can watch youtube TV and other streaming services without issue.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Super Streaming Stick
on November 29, 2022
Posted by: Anonymous
from Los Angeles CA
I purchased this Roku 4K steaming stick and it’s the best. It has all my favorite apps and channels. No more using several remotes controls. This controls your tv and integrates the apps and channels. I love it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Everything it advertises
on November 29, 2022
Posted by: cpaylor
from WV
I have now purchased 3 of the 4K streaming sticks because they are easy to use, they don’t lose internet connection like the basic model. Once I registered the first one, when I went to set up tv #2 it transferred all of my channel choices and passwords so that I didn’t have to go through that again. It was so convenient.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great product.
on November 29, 2022
Posted by: Juan
from Fort Worth, Tejas
I bought this as a upgrade to view 4k tv. It was on sale through there web site and arrive sooner than I expected. It was very easy to set up and to use. So far, I luv it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Used to be great; now has become miserable
on November 28, 2022
Posted by: HarveyDog
from Palo Alto, CA
I have had my Roku streaming stick for about 6 months. For the first 4 months it was wonderful. Unfortunately for the last ~2 months it has become an exercise in frustration. Roku updated the FW and the fast forward no longer works--the video freezes while the audio properly moves forward. There is a long thread on this in Roku's community website (search for Black screen and video freeze) -- many people are experiencing this problem. I can't recommend this device until Roku fixes it. It's unfortunately, because everything else about the product is top notch.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Works Great
on November 25, 2022
Posted by: MisterL
from Outdoor ManCave
Long Range is Perfect for Patio TV (AKA the ‘Outdoor ManCave’) that is far from my router. Bought it 2 years ago when they first came out with the 4k. I have had no problems. I have 3 other Rokus elsewhere in the house. Love ‘em all.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Great option if you travel a lot!
on November 14, 2022
Posted by: Dave
from New Mexico
I travel a lot for work and one big perk with Roku is it allows you to travel with your streaming services all setup. All I have to do is plug it in to a TV in a hotel and using my smart phone connected to the Wifi. This makes being away from home just a little easier. I've been doing this for years with a Roku 3 which has served me very well. About a year ago I upgraded to a Roku stick 4k which I noticed a noticable improvement in responsiveness. I've even bought a few more Roku sticks to plug into older smart TVs I have at home that are showing their age and putting new life into them. Even if you have a high end TV with Dobly Vision this is a great option!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Don't buy the Streaming Stick
on November 13, 2022
Posted by: Rdy to Watch
from Florida
Of the three Roku devices I have, the only one I have problems with is the Streaming Stick 4K. It usually won't power up when I turn it on and yes, I'm using the power cord instead of the USB power. Also it seems very loose in the HDMI port. Only one choice of where to plug it in because it is too long to fit in the other two ports. It is very frustrating to have to turn it on and off and unplug and reinsert it mutliple times before it decides to work.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
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