Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,537 Reviews)
Rating breakdown 3,537 reviews
5 Stars
2,854
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
Good Roku
on February 11, 2026
Posted by: Ken M
Finally. A Roku that works for me. I tried others that simply didn’t work for me. I finally purchased a Roku stick instead of the Roku units that had wires and now we have no connection issues!
Written by a customer while visiting roku.com
Customer Rating
5
RokuStreaming Stick 4K
on February 10, 2026
Posted by: BOB D
Easy to plug in and to set up (about 10-minutes). One important note, make sure you know which version you need. Some versions have a wire that plugs into the stick, while others have the wire already molded into the stick. Example: SKU# 3820R2 has a wire that needs to be plugged into the stick & SKU# 3820RW2 has the wire molded into it already. The difference in the SKU numbers is the shape and size of the wire's "connector end" that goes into the TV. Depending on how old your TV is, one will fit, but the other will not. Problem is, the box does not show the wire configuration, it just shows the stick. Otherwise, I have no complaints...
Written by a customer while visiting roku.com
Customer Rating
5
works great
on February 10, 2026
Posted by: Phil Noel
really like the Roku stick. Easy to install, easy to set up, and easy to use. Can't beat that.
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on February 10, 2026
Posted by: Brenda L
I am so glad I purchased the Roku Streaming Stick 4K because of high cable prices. It was very easy to install and easy to use.
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on February 10, 2026
Posted by: David M
I've had my Roku Stick for almost a year now. It's been one great piece of electronic. I cant even tell you the money I saved from the time I bought this until now. I would recommend this to anyone who wants to save on cable pricing. I love mine and if it ever guits working I will purchase another!
Written by a customer while visiting roku.com
Customer Rating
4
User friendly!
on February 10, 2026
Posted by: Elizabeth M
From installation to daily use, the Roku stick has surpassed the functionality of my former Fire Stick of which 2 stopped working before I switched to the Roku.
Written by a customer while visiting roku.com
Customer Rating
5
Tine
on February 9, 2026
Posted by: Robertine L
I love it how I can use the Roku remote instead of the remote that comes with the tv.
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on February 9, 2026
Posted by: Barb O
I had put off switching to streaming for so long thinking it would be complicated, but this Roku product was far from that. Very easy to install and use and works perfectly! Thanks for a great product at a great price.
Written by a customer while visiting roku.com