Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,536 Reviews)
Open Ratings Snapshot
Rating breakdown 3,536 reviews
5 Stars
2,853
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5 out of 5
5
Streaming stick
on February 13, 2026
Posted by: Andrea G
I set up in my Mom’s room at a memory care unit with my login info. It was so easy and I am very thankful. She does not watch much tv, but we do when visiting. Thank you for making it all so easy!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Streaming
on February 13, 2026
Posted by: Rebecca M
Everyone kept telling me to ditch my cable & start streaming & if only I would've listened sooner!We purchased a Roku stick & just love all the different programs & movies they have to offer.We also got Disney & HBO @a great price to be able to see the movie's they have to offer I couldn't be more happy & only wish I listened sooner.Thank you Roku!!
Response from roku.comBy Jessica, Roku Customer Advocate, February 13, 2026
Hello Rebecca, thank you for sharing your experience. We noticed that you rated us 3 out of 5 stars. If there's anything we can assist you with in the future, please don't hesitate to reach out to us at https://support.roku.com/contactus. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Headache reliever
on February 13, 2026
Posted by: Amy P
Couldn't find anything or even universal remote to make the volume work on my TV. Good price and I'm very happy that I got it
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on February 12, 2026
Posted by: Debbie C
Love my new Roku Streaming Stick 4k I have referred to others to purchase one!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Love the Roku
on February 12, 2026
Posted by: Anonymous
Such a small and simple device that will stream anything and the quality is good.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Best way to go
on February 12, 2026
Posted by: Kimberly T
We have an older model Sony large screen TV. It's still in great working condition, so we won't be replacing it anytime soon. Roku was the best way to go to update it to a somewhat "smart" TV.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on February 12, 2026
Posted by: Donna W
It’s great!! Another awesome product from Roku!! Would definitely recommend!!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Much better than the fire stick
on February 12, 2026
Posted by: Dixie S
I am on my third Roku. I completely wore one out. The second one I lost. The third is working great. Have them for both TV’s even though I have internet TV. Just love shows on Roku and the clear options on it.
Written by a customer while visiting roku.com
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