Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,537 Reviews)
Open Ratings Snapshot
Rating breakdown 3,537 reviews
5 Stars
2,854
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5 out of 5
5
ROKU ROCKS
on December 21, 2023
Posted by: Dave
from MD
I bought this Roku because the apps were struggling on my LG with WebOS. I had an older one in the bedroom and had no complaints. Bought thus new one for the basement and all my streaming issues went away. Love the fact that the Roku will now turn on the TV and control the volume as well. Voice recognition is a bonus. Definitely recommend a Roku.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Not Quality
on December 21, 2023
Posted by: Bret
from LA
The main issue I have is the remote never works. Almost daily I find myself having to remove a battery, then put it back in for the remote to work. This has happened on every Roku I have purchased and every TV I have in the house. Very poorly made and frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Issues a lot
on December 21, 2023
Posted by: smasanz
from Wisconsin
I have issues with the roku a lot. It lags, factory resets itself, just acts weird.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Very happy!
on December 21, 2023
Posted by: Rs123
from Oswego Illinois
Very happy with my purchase. Would buy again if I had a TV that needed it!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Good product
on December 21, 2023
Posted by: Msddm
from Mesquite, TX
It's good, but mine keeps acting up. It freezes and have to use button on stick to get it to reset. Happens every few days or so. Occasionally happens more than once a day.
Still love roku.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Returned device
on December 21, 2023
Posted by: Mjkpjny
from Long Island, NY
Perhaps some defect explains why after 2 days of use the device would not function with the software. I could not get the remote to function or any useful access and returned the unit for a refund.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Love the live streaming of Newsmax+, Netflix, Etc.
on December 21, 2023
Posted by: drlornaw
from Arizona
I purchased the Roku Streaming Stick to get Newsmax+ on my old Samsun TV. In general it works well, but loses connection more than I would like. It is not our internet connection, since we are still connected via our computers.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Stick works great but remote could be better.
on December 21, 2023
Posted by: Retired Somewhere
from Florida
Overall the ruko stick works great.
The remote, the problem I have with it is the volume control does not work or when it does is figitty. I use the tv remote for volume.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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