Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,537 Reviews)
Open Ratings Snapshot
Rating breakdown 3,537 reviews
5 Stars
2,854
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
3 out of 5
3
Volumn controls
on December 26, 2023
Posted by: Steve H
from TX
They should be within the unit, not on the side.Move the volumn controls
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Excellent
on December 26, 2023
Posted by: Andy
We have used the box shaped Roku's for years. We decided to upgrade to the stick. It by far performs better than what we are used to. The streaming speed is constant. The only downfall we have with the stick, you cannot control the volume mode (i.e,- leveling, night mode). Is there a way to have that feature activated on the stick?
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
I Put Out the Fire (stick) and Wow!
on December 26, 2023
Posted by: SuzReviews
Many, many years ago I had a Roku. It was OK. When my son bought me a Firestick and a new TV a few years ago I was in awe. The firestick awe faded over time, but I didn't know I had an option with the new style TV. Enter the new Roku. Wow! Simple design, easy to use, so many options, easier on the eyes, so much to love! I only wish I could program the buttons on the remote to go to the apps I choose, rather than preset ones. Also, the screensavers aren't consistent (and weird when they have ads in the corner), but that's a small thing, relatively speaking. I've been able to watch a movies from beginning to end without having buffering problems. Move over, Firestick, Roku is in the house!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
USB gets hot
on December 26, 2023
Posted by: Angie Kushner
from North Olmsted, Ohio
I do love the Roku device but unfortunately, after some time the USB gets hot. I am afraid it will damage my TV. I might opt for the other ROoku that doesn't have the USB.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Streaming Stick
on December 26, 2023
Posted by: Hackone
from NC
The streaming stick works as designed. No issues since my purchase 6weeks ago 11/1/23. I would recommend, simple setup
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Can't connect a Bluetooth sound bar.
on December 26, 2023
Posted by: Marmigess
from Linwood, MI
I love the streaming aspects of it but it stinks that you can't connect a Bluetooth speaker or sound bar to it unless it is a Roku brand. You can with the Firestick.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy to connect & use
on December 26, 2023
Posted by: Ruthann115
from Indianapolis IN
I’m one who can be technically challenged and my tvs are not smart tvs. The Roku was so easy to hook up & use.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Way better than the Spectrum app!
on December 26, 2023
Posted by: bhave
from Columbia, SC
We got the Roku Stick because the Spectrum app on our TV consistently had problems delivering the program we wanted to watch. The Spectrum app even had problems playing shows from the Spectrum cloud DVR. However, the Roku Stick has resolved these problems. We now just bypass the Spectrum app when we want to watch TV and just use the Roku.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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