Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,537 Reviews)
Open Ratings Snapshot
Rating breakdown 3,537 reviews
5 Stars
2,854
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
3 out of 5
3
I don’t know what the hoopla was about?
on December 29, 2023
Posted by: Kathy
from Little Rock, AR
My sound is not as loud, or good, & no other changes. Am I supposed to be doing something I’m not?
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
So easy to use
on December 29, 2023
Posted by: Apartment tv watcher
from New York
I am so happy with the product. This is my second purchase. Works so much better than any antenna.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on December 29, 2023
Posted by: James
from Wooster, OH 44691-7462
Great product for a non smart TV and works fine! Saved me a bundle with no problems.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Updated software causing glitches
on December 29, 2023
Posted by: Hooksett Tpke
from NH
I have many of these products through my houses and the newest sw update is causing glitches and causing streaming picture to freeze having to restart the app to unfreeze especially when skipping intros or recaps. Very disappointing
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Roku Does Everything I Need
on December 29, 2023
Posted by: MCM88
from Elma, New York
I liked the first one so much that I purchased another one for a different room about one week later. Set-up was quick and easy. We have a different brand of streaming stick on an older TV in our bedroom, and it works OK, but it isn't as fast or flexible or intuitive as Roku. I already recommended Roku to a friend, and she purchased and installed hers just last week.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Lots of viewing opportunities
on December 29, 2023
Posted by: Roku Viewer
from West Olive, MI
Great Product. Now have viewing options. TV, Movies and more
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Easy to set up
on December 29, 2023
Posted by: Ernie
from Woodridge, IL
I bought this about a month ago because our TV remote just stopped working. When I installed Roku, it was able to turn on the TV, and on top of that, it revived the original TV remote. What I like about Roku is it's easy to set up and has a lot of free channels including local TV channels and other city TV channels. What I don't like about Roku is that I have not been successful in making it control our Samsung soundbar. That's the reason why I am just giving it 4 stars.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Great when it works
on December 29, 2023
Posted by: Smithoaks1
from Franklin, WI
We bought our Roku 5 weeks ago and the remote down button does not work all of the time. Very frustrating to use. Can’t return
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
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