Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,537 Reviews)
Rating breakdown 3,537 reviews
5 Stars
2,854
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
The best
on December 29, 2023
Posted by: Boobookitty
from Nevada
I'm only upset that I didn't do this sooner people had told me about Roku and I'm like ooh what's that..
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Issues
on December 29, 2023
Posted by: jen roku
from newtown, pa
I am having issues with the roku, everytime I go to use the roku a message comes up saying HDCP, I have checked the connection with the HDMI< i have unplugged the HDMI and the roku several times and the message is still coming up on the tv. Can you please fix this issue. Thank you for your time.
Written by a customer while visiting roku.com
Customer Rating
4
Great features, BUT——
on December 29, 2023
Posted by: Roger
from Windsor, Ca
First purchase had to be returned. The WiFi component was defective and would not work. Read online that this is a recurring problem and upon reaching Tech support, they confirmed it is a common problem and only fix is replacement. Second unit worked flawlessly. Easy set up, good interface, great picture quality.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
4k ready is an amazing upgrade
on December 29, 2023
Posted by: Efren Gines
from PR
Definitely the enhancement was great you can appreciate the quality in your 4k tv resolution and think the sound coming trough the device is improving also!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Some what confusing on program selection.
on December 29, 2023
Posted by: airshodon
from Williamsburg, Va
One month in and we are still confused on ROKU vs You Tube TV. Much hit or miss selections even with voice selections.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Freezes too frequently
on December 29, 2023
Posted by: Robert
from Sharpsburg, GA.
I find that I have to unplug it and power it down in order to get it to start working again.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Horrible product
on December 29, 2023
Posted by: Brit
from Florida
I’ve had a Roku premier for any years and loved it. My husband gifted me a Roku streaming stick for Christmas this year. It’s horrible. It’s unresponsive most of the time. I usually end up using the remote on my phone more than the actual remote as it’s unresponsive. It’s extremely slow to load apps. If it turns itself off because its idol for too long (we leave the tv on for the dogs when we aren’t home), it doesn’t automatically connect to the wifi when it’s turned back on later. However, if we stop watching tv and turn it off, it will still be connected to the wifi when we turn it on later. It’s very annoying to have to set up the wifi connection each time. Also, the volume needs to be turned up much higher than if we weren’t using the Roku. I’ve tried different shows on different apps, and the volume is still very low using the Roku streaming stick.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2
Unreliable remote to stick product
on December 29, 2023
Posted by: JEWAL
from Tx
I bought this remote about a month ago and had to have the remote replaced. I co trolled the tv maybe 10% of the time at best. The replacement doesn't control the tv about 10-15% of the ti.e which is annoying.
I like ROKU and have for years but this model of their stick is not even worth the sale price I paid.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com