Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,537 Reviews)
Open Ratings Snapshot
Rating breakdown 3,537 reviews
5 Stars
2,854
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
4 out of 5
4
Learning curve
on December 30, 2023
Posted by: Frisky06
from New Hampshire
I kept one cable box from Comcast and went with 3 roku sticks. There is definitely a learning curve.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy to install
on December 30, 2023
Posted by: Rick
from Oklahoma City, OK
The ROKU sticks were easy to install on my two remaining TVs. They has accomplished exactly what I wanted and needed.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
I was impressed…
on December 30, 2023
Posted by: DBerndt
from Texas
I hadn’t ordered the “sticks” in the past, had performance worries…but this one is a solid performer.
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
So far so good
on December 30, 2023
Posted by: Dennis
from Roanoke Virginia
Purchased about a month ago. Not having a smart TV this product is wonderful.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
roku stick
on December 30, 2023
Posted by: mark sr
from northeast tenn
Bought as a replacement for my failing 5 yr old stick
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy install.
on December 29, 2023
Posted by: Bedroom
from TX
I bought it for bedroom tv. I love Roku. I was gifted with a TV with Roku in it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Easy to use!
on December 29, 2023
Posted by: TNTXLC
I bought this during the Black Friday sale of 2023 to try it out. I love it and I am sad that I did not get a Roku stick years ago!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Potential
on December 29, 2023
Posted by: Deb1
from Ohio
Roku has the potential to be amazing. Unfortunately The Roku and my cable streaming service have a compatibility issue. I’m now on my 3rd Roku. The first one had a memory issue and I replaced it pretty quickly. The second one kept turning off with some unknown issue and it also did not want to open the app. This one doesn’t want to open the streaming app most of the time either. If you could fix your reliability you would have an amazing product at a great price.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, August 30, 2024
Hi Deb1. This sounds unusual, and we're here to help. Please visit us online to contact our customer support team at support.roku.com/contactus so that we can assist you. Your satisfaction is our priority. Thanks! Roku Customer Advocate.
Written by a customer while visiting roku.com
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