Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,537 Reviews)
Rating breakdown 3,537 reviews
5 Stars
2,854
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
4
A slight upgrade
on December 30, 2023
Posted by: Ken El
from New Bloomfield, PA
The 4K Streaming stick is a slight upgrade over my old unit. Perhaps that is partly because that I have an older 2009 Toshiba TV that I am using it with. I do not like the new remote with buttons on the side too.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Weak features
on December 30, 2023
Posted by: Easysmithsonian
from Seattle, WA
A remote control to watch TV that is not backlit! ROKU does not make one single remote that is backlit. That says it all about how cheap this company is.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, August 29, 2024
Hello! Thank you for sharing your thoughts with us and for choosing our Roku products. Your feedback is incredibly important to us and plays a crucial role in shaping our products. We would like to inform you that we recently launched a Roku Voice remote Pro 2nd Edition. You can check this out with this link at https://www.roku.com/products/accessories/roku-voice-remote-pro-2nd-edition. If you have any future inquiries or need assistance, feel free to reach out to us through our website at https://support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
great streaming experience
on December 30, 2023
Posted by: cylproulx
from MI
This new streaming stick was a needed update from our last one, which was lagging. Love this!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Very Happy with Roku
on December 30, 2023
Posted by: Greg1950
from Birch Bay
Easy setup literally took minutes, very easy to use.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great Product & Programs
on December 30, 2023
Posted by: Kirk
from Olney, Maryland
I can't believe I did not know about this sooner...
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Works perfectly
on December 30, 2023
Posted by: M John
from Asheboro, NC
Everything works fine, BUT...the remote is really slick and the volume and mute buttons are in a BAD place. Every time I pick the remote up, I move the volume or mute the TV.
THAT'S AGGRAVATING.
THAT'S AGGRAVATING.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use and solved a problem
on December 30, 2023
Posted by: CopperMI
from MICHIGAN
I bought the Roku product to be able to watch my streaming services on my livingroom TV. My TV's wifi feature stopped working after several thunderstorms this summer and I wasn't willing to give up on it yet. Roku to the rescue!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Satisfied purchase
on December 30, 2023
Posted by: mhshultz
from Lancaster, Pa.
Paid a fair price for it, easy to install and works perfectly fine.
I would recommend this to a friend!
Written by a customer while visiting roku.com