Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,537 Reviews)
Rating breakdown 3,537 reviews
5 Stars
2,854
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
4
Eliminates cable box which saves money.
on December 31, 2023
Posted by: Best Buy
from CA
Everything is good except when fast forwarding recorded programs you do not know when the commercial stops and program starts. A way of knowing would be good.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
works
on December 31, 2023
Posted by: thatguy1990
from Kansas City, MO
This service is good. all the apps in one spot.
My problem is that the remote wont adjust the volume, input or turn the tv on. It is also slow to respond when you turn the tv on, even if it has been left on.
I would recommend this to a friend!
Response from roku.comBy Bernie, Roku Customer Advocate, August 30, 2024
Hi there, this doesn't sound quite right, and we'd like to help. A Roku remote might not adjust the volume for several reasons, including low batteries, no Infrared (IR) signal, or disabled HDMI-CEC settings. Please check out this FAQ to help you with the remote: https://support.roku.com/article/360004786894. If you need assistance, visit us online at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us, and we're eager to help. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
Excellent product
on December 31, 2023
Posted by: Anonymous
from Durham NC
Brought a month ago I am pleased but I can’t connect to direct tv
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love my Roku
on December 31, 2023
Posted by: normajean
from San Diego
I bought this on sale, and I am so happy with it. Definitely worth it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
My Roku Stick
on December 31, 2023
Posted by: Steelerman
from Trenton, MI
Love my Roku stick. Easy to hook up and easy to use.
Written by a customer while visiting roku.com
Customer Rating
5
About Roku
on December 31, 2023
Posted by: Jeffrey
from Riverton UT
Very reliable product ... pull's up 3rd party streaming extremely fast minimum freeze ups
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Better than all the rest.
on December 31, 2023
Posted by: Harvey D
from Odenton, MD
Bought to replace other major stick provider. Roku much faster, more accurate, picture quality more consistent. Overall super performance.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Voice control should be on all Roku, it’s better
on December 31, 2023
Posted by: SuperCC
from Amarillo, Tx
Like above voice control, for us that are bad spellers
I would recommend this to a friend!
Written by a customer while visiting roku.com