Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,537 Reviews)
Rating breakdown 3,537 reviews
5 Stars
2,854
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
4
Works well.
on December 31, 2023
Posted by: Smitty
from Las Vegas, NV
It does all the things you would want a Roku stick to do. Unfortunately it has a microphone in it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Could be better
on December 31, 2023
Posted by: Heidi
from Syracuse
I bought the new Roku because my old one quit working. It didn’t have quick short cut to Hulu, I have to press arrows to get there. My old Roku had Hulu button for shortcut. Also the right side remote is super sensitive to mute or volume.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
Nice features
on December 31, 2023
Posted by: Angelhall
from Ohio
I purchased this a month ago. I do like it. I wish the buttons lit up and sometimes the volume buttons don't work. I also wish they had a button for Amazon prime video.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
needs to be better
on December 31, 2023
Posted by: Reverend
from Moorhead MN
when I try to change the live TV chan. it wont work right away I have to wait for 10 sec. before it changes Channels.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, August 30, 2024
Hi, Reverend. Thanks for your input! Could you try to restart your device? This refreshes the streaming player, including delays in commands. Go to Settings > System > System restart. If there is anything that we can assist you with, don't hesitate to reach out or visit our suite of helpful FAQ articles at support.roku.com. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
Still Exploring
on December 31, 2023
Posted by: Gram
from Frederick, MD
Overall I like Roku, so many choices! Only disappointment is my internet carrier (Xfinity) won't let me add TLC since they now have a streaming box they want me to use!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Great Product with problems
on December 31, 2023
Posted by: Joe K
from Enumclaw Washington
I bought my Roku Streaming Stick 4K about a month ago...I like it... great Streaming but the problem I have is with the remote...it works when it wants to...I have replaced the batteries and still...It's tiring to wait for it to kick in ...how does one get a replacement remote??
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on December 31, 2023
Posted by: Display Stick 4K
from Beebe Plain, VT
Very happy with Romu. Lots to view! No longer have cable, and don’t miss it a bit!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to install
on December 31, 2023
Posted by: MB84
from Oak Park, IL
As an 84 year old, I found the Roku easy to install and use.
I would recommend this to a friend!
Written by a customer while visiting roku.com