Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,537 Reviews)
Rating breakdown 3,537 reviews
5 Stars
2,854
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
Love it
on January 5, 2024
Posted by: Joy kirkpatrivk
from Louisisna
Wanted for my small tv in kitchen area, works great.
Thsnk you
Thsnk you
Written by a customer while visiting roku.com
Customer Rating
4
Lots of shows and easy to use.
on January 5, 2024
Posted by: Patricia
from Washington state
No problem with set up. Easy to use. Lots of selection.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Basically has the same issues as our Roku tv.
on January 5, 2024
Posted by: Soundguy
from Columbus, Ohio
Our Roku tv has become so sluggish, suffers frequent rebooting on its own that we bought this hoping it would cure the issue. While the picture is much better, the other problems (though less severe) still remain. The volume of Netflix is ridiculously low. Netflix is sluggish, the shows are slow to populate, and after exiting there is a good chance the next app will crash when we try to open it. I’ve been a fan and user sine the company started. I don’t understand what the problem is with Roku and Netflix. I don’t have issues with other apps.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, September 12, 2024
Hello, Soundguy. Thanks for being a fan of Roku! We apologize for this experience. No worries! We're here to help. To improve the sound, you can go to the app and open content, then press the star button on the remote. You can see the option "Sound Settings". If this happens to one app, you can try to Uninstall, restart, and re-install the app. You can check this FAQ for help: https://support.roku.com/article/208755548. Need help? Don't hesitate to contact a member of our support team directly at support.roku.com/contactus so that we can assist you. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Easy to install
on January 5, 2024
Posted by: Harry23
This was a replacement for an older model that wasn’t functioning correctly.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to use
on January 5, 2024
Posted by: Lynn Schmitt
Using Roku as I intend to convert my cable to their streaming next month. The Roku stick is easy to use.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
AT&T UVerse was much easier to use
on January 5, 2024
Posted by: Fritz
from Saint Louis
I like it's versatility, but it is way too complicated to use.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
picture quality is much improved,
on January 5, 2024
Posted by: living room
from Jacksonville, Florida
This is a wonderful product, and I love the fact that it controls the TV (off/on, volume)
What I don't love is the mute button is on the side of the remote, right where I hold it.
Also, I never have figured out how to get all local stations.
What I don't love is the mute button is on the side of the remote, right where I hold it.
Also, I never have figured out how to get all local stations.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy to Install, Setup and Use -Tons of Channels
on January 5, 2024
Posted by: Blessed1
from Pittsburgh
Bought this for my 89 year old dad who didn’t want to pay cable bills anymore, and he loves it. He particularly likes the voice remote and all the channels, plus the picture is crystal clear.
I would recommend this to a friend!
Written by a customer while visiting roku.com