Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,855
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
2
going back to firetv
on January 6, 2024
Posted by: MooreTV4me
not a big fan of the UI, locks up and freezes randomly, turning off the TV does not reset the device.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, September 12, 2024
Hi there! Thanks for sharing your input! Have you tried contacting Roku support to help you troubleshoot the issue? We advise you to check your connection; a weak internet connection may have caused freezing problems. Here’s a support article that you can follow: https://support.roku.com/article/21332781083287. After this, please restart the system. To reboot the system, go to Settings > System > System restart. Need help? You can contact Roku support. Happy Streaming! Roku customer advocate
Written by a customer while visiting roku.com
Customer Rating
4
Good purchase
on January 6, 2024
Posted by: SusanB
from Florida
Love the device hate the remote. Needs to light up and be a little larger buttons are to close together and can’t see it
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
One Great Gadget!
on January 6, 2024
Posted by: gonothek
from St Augustine, FL
The Roku streaming stick 4K is such a wonderful piece of gadgetry... easy to install and just as easy to use... highly recommended for anyone with a 4K TV for their streaming use.
Written by a customer while visiting roku.com
Customer Rating
4
on January 6, 2024
Posted by: Jim W
from Raleigh,NC
Finally cut the cable & switched to Roku, love it!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Awesome features
on January 6, 2024
Posted by: Young007
from Boogie down
I love the variety of movies and TV shows I have a family member that told me about and she has it I really enjoy some of the shows that brings back nostalgic memories
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy too use
on January 6, 2024
Posted by: Nonnie
from Illinois
I have been using Roku for a month, I love how simple it is to use
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
UI looks ugly but functions amazingly
on January 5, 2024
Posted by: jimba37
UI is not visually great, but it functions well and is easy to use.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on January 5, 2024
Posted by: Willy
from San Diego, CA
The little I have tried it, it functions perfectly. I’m looking forward to using it more often.
I would recommend this to a friend!
Written by a customer while visiting roku.com