Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,855
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
3
Average operating features.
on January 7, 2024
Posted by: Roku 4K 3820R2
from Hillsborough, NC
I have two important recommendations:
+Stick should have the ability to scroll through channels especially when you are on Roku channels or or gulag TV.
+ should have a Menue button to explore various stations without having to keep going back to previous stations
+Stick should have the ability to scroll through channels especially when you are on Roku channels or or gulag TV.
+ should have a Menue button to explore various stations without having to keep going back to previous stations
Response from roku.comBy Bernie, Roku Customer Advocate, September 12, 2024
Hi there! Thanks for sharing. We value customers who provide their feedback. We assure you that we will share it with the respective team. If you have questions about your Roku, contact us at support.roku.com/contactus to connect with an agent who can assist. Your feedback is very important to us. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
So easy
on January 7, 2024
Posted by: Country bumpkin
I live in a rural area that only recently became accessible to high speed internet. Installing Roku could not have been easier; it’s so so user friendly even for someone like me who is not at all tech savvy. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Device works as it should
on January 7, 2024
Posted by: saxbike
from Cary NC
The device works well and is easy to set up. I wish some of the buttons were programmable.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on January 7, 2024
Posted by: finally cut the cable
The one thing I don't like is that I hit the mute button every time I pick up the remote.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great product!
on January 7, 2024
Posted by: Coco
from Columbus, Ohio
Very satisfied with your product. Performed as promised.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku
on January 7, 2024
Posted by: sandys1229
from Florida
I have a smart tv that is ‘not so smart!’ Thanks to the Roku I can cast church services on it
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Falls short on WiFi
on January 7, 2024
Posted by: Billm
from Sebastian, FL
The unit continually drops network connection with the router located 4 feet away. We are lucky to get through 1 hour of streaming. We cannot access the home screen with the remote so the only solution is to power cycle tge Roku. Moved another 4k 2021 roku in its place and it holds the Internet connection continuously.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, September 25, 2024
Hi Bill, thanks for sharing! Do you see any error messages on the screen? To fix this, you can reset your device's network connection. Go to Settings > Advance system restart > Network connection reset > Reset connection to reset your network connection. Here's a helpful link to connect to the internet: https://support.roku.com/article/115015760328. You can also get assistance from our Roku support online at http://support.roku.com/contactus. We'll be more than happy to help you. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Great way to access my Roku apps on a non-smart TV
on January 7, 2024
Posted by: Mary
from Green Bay, WI
I purchased this device several months ago for a non-smart TV. It was easy to set up and works perfectly. It is great to have access.
I would recommend this to a friend!
Written by a customer while visiting roku.com