Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,855
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
3
Roku works intermittently
on January 9, 2024
Posted by: Docdowd
from Carmel IN
When I first started using Roku the learning curve is difficult.
I would recommend this to a friend!
Response from roku.comBy Bernie, Roku Customer Advocate, September 25, 2024
Hi there, help has arrived! If you're still having trouble getting to know your new Roku player, check out our Support website! We recommend starting here https://support.roku.com/article/4406543630231. This article features answers to our most commonly asked questions, step-by-step troubleshooting resolutions, tips to watch your favorite content, video tutorials, and more. If you need further assistance, don't hesitate to contact us directly. Visit support.roku.com/contactus to connect with an agent. We hope this gets you up and streaming soon! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Love having it.
on January 9, 2024
Posted by: Roku Sala
from Queens, NY
Great price for the quality. Also easy to set and use.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Not recommended if used while traveling
on January 9, 2024
Posted by: Theo
from Overgaard, AZ
Only the major TV services like CNN, NBC are available when traveling in the US. In Mexico almost no US TV services are can be streamed. The Roku Stick will NOT connect to a cell hotspot when VPN is used on the cell phone so a dedicated VPN router is required to use the Stick when traveling internationally.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Amazing
on January 9, 2024
Posted by: Mom room
from Williamsburg va
Brought it because my tv sucks this changed everything
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
My roku
on January 9, 2024
Posted by: Joseph Herron
from North Carolina
I love my roku it is the best device for connecting your TV to the wifi and it comes with a lot of amazing features
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Very good streaming device
on January 8, 2024
Posted by: Living room
from Living room
Excellent streaming device you can take with you anywhere. Get one
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Crisp visual good audio
on January 8, 2024
Posted by: NikNak19
I bought this about a month or so ago and play it on my projector. The picture is vivid and crisp and we use it it when we travel it’s is a great 4K streaming stick!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Roku won’t stay turned on
on January 8, 2024
Posted by: Susan
from Tucson
I need to unplug Roku and plug it back in each time I use it despite restarting it
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, September 11, 2024
Hello, Susan. Thank you for letting us know. We are keen to offer our support and gain a deeper understanding of your concerns. Having the latest version will help you ensure optimal performance and access to the latest features. To check for updates manually, press Home>Setting>System>Software Update>Check Now. Your feedback is incredibly important to us and plays a crucial role in shaping our products and services. If the issue persists, feel free to contact us at support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Happy Streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com