Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,538 Reviews)
Open Ratings Snapshot
Rating breakdown 3,538 reviews
5 Stars
2,855
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5 out of 5
5
Roku USB
on January 11, 2024
Posted by: mk76
from Butte MT
So happy very pleased with the streaming i'm able to do with this.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on January 10, 2024
Posted by: Carolyn
from Nc
I bought my Roku a couple of months ago and really like it but a little disappointed that I have to buy alot of Apps
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Satisfied
on January 10, 2024
Posted by: L Smith
from Las Vegas
Item was easy to setup and offers a wide variety of channel options. Picture quality is top notch.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
on January 10, 2024
Posted by: John
from Gleneden beach
I have had a a month worth the money I won’t go back to cable
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Very easy set up
on January 10, 2024
Posted by: Gary W
from Red Bluff, CA
The set-up process was very easy and it works great.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
It's Great. Had the original ROKU also
on January 10, 2024
Posted by: KJ50
from Kissimmee, FL
Have been using ROKU for years now. Had one of the original one. I am sold on ROKU and easy to us.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
It works great
on January 10, 2024
Posted by: Bbolt51
from Savannah
We started streaming and we love it. It does everything we need it to do
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
on January 9, 2024
Posted by: Lenora
from Hemet California
I just can't seem to get it to work right. It takes 5 to 10 minutes to just get it to come up
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, September 25, 2024
Hello, Lenora. Thanks for letting us know about the behavior you are seeing with your Roku device. If you have ever plugged the device into the TV's USB port, please try plugging it into the wall outlet. Consider trying to plug it into a different HDMI port. Additionally, try to check the software version, then restart the device. If you need help troubleshooting, don't hesitate to contact a member of our support team directly at support.roku.com/contactus so we can assist you. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
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