Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,855
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
Works well,
on January 14, 2024
Posted by: Rolly2885
from Minneapolis
Wish it would resume where it left off on watching things not just registered programs
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Needed upgrade and this works fine
on January 14, 2024
Posted by: Susie Mac
My old Roku was 10 years old and glitching badly, it was time for a new model
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great product and works easier than advertised
on January 14, 2024
Posted by: MSB43
from Naperville, IL
I have been very pleased with our Roku. It works great and was very easy to install.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku TV is easy to search for very much with ease
on January 14, 2024
Posted by: Vinhdo60
from Ky
This is my first time with Roku and I already fall in love.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku 75" Tv Review
on January 14, 2024
Posted by: Sincerelydan
from Andover, Minnesota
We bought our set some time ago. Love the huge clean picture. We have been using Roku products for years at this point and love the system they have going. Would buy again.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
hard to navigate.
on January 14, 2024
Posted by: lakeridge dave
from e. kern county ca..
being an older person and not tech oriented, i find it hard to find pricing and also hard to find local channels to view..maybe i am doing something wrong but it seems that i have to return to the home page to go anywhere new. right now i am under an expensive sat t.v. agreement and cannot add expensive new choices.
I would recommend this to a friend!
Response from roku.comBy Bernie, Roku Customer Advocate, September 25, 2024
Hey there! Thanks for your input! Are you watching through the Roku channel or the stand-alone channel? To mark your favorite channels in the Roku channel, simply highlight the channel and press the star (*) button on your Roku remote. You can find your marked channels under “favorites” on the left side of the TV screen. Plus, you can discover more free TV items by checking out this link: https://www.roku.com/blog/free-movies-channels-roku. Need a hand? Reach out to us online at http://support.roku.com/contactus to connect with an agent. Your feedback is super important to us, and we're here to lend a hand. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Top notch streaming
on January 14, 2024
Posted by: Finally found one
from Lansing, MI
I’ve used two other streaming sticks, but the Roku has by far the best quality! It works well with Paramount so I can finally watch my favorite shows without it cutting out.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
connection issues
on January 14, 2024
Posted by: IBCUZZ
from Vacavill Ca
Every day or 2 You have to go behind tv and reset device due to no network connection. even after turning off all power saving settings. works great when it works. Roku tech support was NO help.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, September 26, 2024
Hello, David. Thank you for letting us know. We're happy to help fix this issue. To start, try unplugging your Wi-Fi router for at least 60 seconds. Then, restart your Roku device by going to Home > Settings > System > System Restart. You can find more tips to improve your Wi-Fi connection at https://support.roku.com/article/213122277#section-1. In some cases, the USB power the TV provides is insufficient to power the device, so consider connecting it to the wall outlet. Additionally, try to reset your device's Wi-Fi connection through the Roku system. You can refer to this link for guidance at https://support.roku.com/article/208757008#section-2. If it still now works. We suggest having our HDMI cable; you can get it free at https://my.roku.com/hdmi. If none of these suggestions work, please get in touch with a member of our team so that we can assist you directly at support.roku.com/contactus.
Thank you!
Roku Customer Advocate
Thank you!
Roku Customer Advocate
Written by a customer while visiting roku.com