Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6 out of 5
4.6
(3,538 Reviews)
Open Ratings Snapshot
Rating breakdown 3,538 reviews
5 Stars
2,855
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product. 
(
1,252 out of 1,485
)
Best Buy Privacy Policy
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5 out of 5
5
I like it!
on May 22, 2024
Posted by: JDub44
from TX - Texas
I bought this because I needed it for a not so smart TV (older Vizio). It works great, the only thing I noticed was kind of a slow start-up,but no big deal.
The selection is awesome, I can pretty much watch anything, anytime.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
I've tried others - Roku is the best!
on May 22, 2024
Posted by: Tubabob
from Dumfries, Virginia
I have used an Amazon Firestick and a TiVo streaming device and was dissatisfied with both. The TiVo was better than the Firestick, but started developing problems. The Roku works flawlessly, and is fast. I'm very satisfied with it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Excellent product.
on May 22, 2024
Posted by: Bamorgtx24
from Keller, TX
Does exactly what it is supposed to do. Very easy to setup.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Small and convenient
on May 22, 2024
Posted by: 505rivera
from New Mexico
I got the upgrade and love it! I'm ordering another one for my room.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Good reception. Easy set up
on May 22, 2024
Posted by: Chris
from New York
I have a number of Roku sticks and this one replaced an older one which did not have the same range. The stick is a no brainer to install and the set up is easy. It’s 4K so the picture is excellent. I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
nice except for the mute button
on May 22, 2024
Posted by: not sure
from stanwood wa
Works great except my finger keeps hitting the mute button on the side of the controller. Not happy with that feature
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Not impressed
on May 22, 2024
Posted by: what is this
from Arvada, CO
I bought two of these. Within 30 days I was unable to stream. I took it back and exchanged it for the same device. That one lasted more than 30 days but also failed before the return policy.
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 16, 2024
Hi there, help is here! What issue do you have on your Roku device? Have you had a chance to contact our customer support team? Please get in touch with us directly at http://support.roku.com/contactus so that we can assist. Your feedback is very important to us, and we’re eager to help. Thank you! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
A lot of free programs
on May 22, 2024
Posted by: VicH
from Louisville KY
Bought to use with Spectrum app. Have issues, but I think it is Spectrum, not Roku since it works great with MAX, Paramount+ and Netflix.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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