Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,855
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
Control your budget
on June 1, 2024
Posted by: Anonymous
from Loveland, CO
our cable costs were out of control with a five or ten dollar increase every month and less quality in the programming available. ROKU was the answer as it allows us to choose what we wish to watch and as a bonus my wife was already an Amazon Prime member so we can access movies from it also.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Streaming stick
on June 1, 2024
Posted by: Beverly
from Barboursville, WV
Bought this a few weeks ago and have been having problems with it occasionally. Most of the time it works pretty good but once in a while there are one or two shows that it will just stop playing. It will not let you play any more of that show until a later date.
Response from roku.comBy Bernie, Roku Customer Advocate, July 9, 2024
Hi Beverly, thanks for sharing your input! This sounds a bit unusual, and we’d like to help. Be sure to check your player’s software for new updates. Go to Settings > System > Software update > Check for updates. After this, please restart your Roku system by going to Settings > System > System restart. These may help to fix the issue. If your problem continues, you can get help online; contact us at support.roku.com/contactus. We will be happy to assist. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
on June 1, 2024
Posted by: Tlawver
Overall I’m quite satisfied. Two things I don’t particularly care for are the voice response that I can’t shut off, and that sometimes the audio and video are out of sync.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
ROKU Sreaming Stick
on June 1, 2024
Posted by: Chuck
from Coleman MI
This Product is awesome. I dumped Sattelite TV. My barn is 350ft from house and no TV. I bought a ROKU stick and plugged it into my TV in barn and now I can watch whats Im watching in the house without tearing up yard having a cable trenched to barn.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Roku Rocks
on May 31, 2024
Posted by: Living Room
from San Francisco
Just getting started and so much more exploring to do but several reasons why we are so happy! First of all , Roku was our partner in cutting the cable and saving $$$$, then there is incredible value with a galaxy of streaming, and we can still watch our local channels. We already bought a second one. Roku Rocks!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easier to do than a fire stick
on May 31, 2024
Posted by: Rob1957
from Mesa ax
Love it I am enjoying the ease of find my live shows.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Works great with one con.
on May 31, 2024
Posted by: njsaw1
from Galloway, NJ
This device does most of what I want it to do. It appears flawlessly and loads up quickly on my Vizio TV. My only issue is I thought the model I bought had a jack for headphones. I watch events that begin late at night sometimes and, I don't want to bother my neighbors with the volume of the broadcast. Yes, I can download the remote control app and plug in to listen that way.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
I can’t make it work
on May 31, 2024
Posted by: Anonymous
from Temecula, ca
It turned off and I can’t even turn the tv off. Can someone call me?
Response from roku.comBy Bernie, Roku Customer Advocate, July 10, 2024
Hi there! We’re sorry you’re having trouble, and we’re always here to help. Please get in touch with our support team online at http://support.roku.com/contactus. In the meantime, it may help to try to use another power cable for the device or plug it into a different outlet. We hope to get you back to streaming soon! Roku Customer Advocate
Written by a customer while visiting roku.com