Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,855
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
3
Voice commands
on June 5, 2024
Posted by: Voice commands
from Indy
Has trouble with voice commands. I bought it for my granddaughter
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great product
on June 5, 2024
Posted by: Mikemikey11
from Michigan
This device makes it so easy to navigate my programming.I love it!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Media experience
on June 5, 2024
Posted by: Couch potato
from PA
Everything is at your finger tips
I really like it
I really like it
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
It just works.
on June 5, 2024
Posted by: Bob27
from Ohio
I bought 3 of them and got rid of cable TV. Cut my cable (internet) bill in half.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
More than expected!
on June 5, 2024
Posted by: Ginlar
from Upstate, NY
Still getting used to this. Soooooo many choices!! Amazing!! Who would have thought!! Should have made switch sooner.
Didn't have to make picture bigger, it's automatic!
Didn't have to make picture bigger, it's automatic!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
It’s an inexpensive way to stream TV
on June 5, 2024
Posted by: Docdowd
from Carmel IN
It’s easy to install and it’s an inexpensive way to stream tv.
The signal reception is intermittent and requires frequent rebooting. The device quits functioning for no apparent reason.
The signal reception is intermittent and requires frequent rebooting. The device quits functioning for no apparent reason.
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, July 9, 2024
Hi Docdowd, thanks for letting us know about this! Have you checked your internet and plugged the Roku into different HDMI ports? Using an alternative HDMI port can sometimes improve performance, and you can check your internet signal by reading this article: https://support.roku.com/article/115015678567. If the issue persists, we recommend you get the HDMI extender for the Roku stick. This may help the device communicate better with your internet. HDMI extenders are free to access at http://my.roku.com/hdmi. If you need help, please get in touch with our team support team. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Great features and easy to set up.
on June 5, 2024
Posted by: Patti Mata
from Norwalk, Ca
Love the Roku, much better than the Fire Stick and more features
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
love
on June 5, 2024
Posted by: Jillhw
from OR
Bought for my father-in-lawsTV. He loves ut-easy to operate!
I would recommend this to a friend!
Written by a customer while visiting roku.com