Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,538 Reviews)
Rating breakdown 3,538 reviews
5 Stars
2,855
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
5
TELEVISION THAT I CAN AFFORD AND TRULY ENJOY
on June 6, 2024
Posted by: jimbo88
from Galveston, TX
Finally I paid attention to others and am so happy that I did. Welcome ROKU
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Remote stop working
on June 6, 2024
Posted by: Bob27
from Stone Mountain GA
Remote stop working. Remote stop working. Remote stop working
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
OFF-on-off-on
on June 6, 2024
Posted by: Gary
from Ca
How do I get it to leave by tv alone. I had set it up to turn tv and roku on but don't know how to stop it working together. Please help
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
A real hunk of no good plastic!
on June 6, 2024
Posted by: Torobruley
from Fairbanks ak
Worst roku device I have ever purchased and used. Never had issues with the older ones they just got outdated, no tech support and even my wife curses with this one! HARD PASS
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, July 16, 2024
Hi there, thanks for sharing. This is not the experience we’d like for our customers to have and we’d like to assist. Please know that you are welcome to contact our support team at https://support.roku.com/contactus for any inquires. We're happy to help!
We’re looking forward to your better experience.
Roku Customer Advocate
We’re looking forward to your better experience.
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
One Stop
on June 6, 2024
Posted by: Anena22
from Columbia, Maryland
Roku is pretty easy to use. So much os straight forward and easy to find. The guide is part of the menu.
The only thing I do not like is that it will times out.
The only thing I do not like is that it will times out.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Not Happy!
on June 6, 2024
Posted by: Roger
from Franklin, Ohio
My Roku device doesn't seem to well with an LG TV. Have to turn Roku remote on an off several times before it works. Yes, I did follow the Roku sync instructions.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Pretty much GARBAGE!
on June 6, 2024
Posted by: Jimmy J
from Sault Ste. Marie, MI
The remote was garbage. Had to replace it and took WAY too long to get that accomplished. The stick take a very long time to boot - up and it's only 20 inches from the modem! The basic ROKU is by far a superior product - DON'T BUY THE STICK!!
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Roku review
on June 6, 2024
Posted by: Living Loom
from Loganville, GA
I cut the cord with Direct TV and this is way better
I would recommend this to a friend!
Written by a customer while visiting roku.com