Customer reviews from roku.com
Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Average customer rating
4.6
(3,539 Reviews)
Rating breakdown 3,539 reviews
5 Stars
2,856
4 Stars
385
3 Stars
107
2 Stars
88
1 Star
103
84%of customers recommend this product.
(
1,252 out of
1,485)
Customer Reviews for Roku - Refurbished Excellent - Streaming Stick 4K - HDR & Dolby Vision Streaming Device for TV with Voice Remote & Long-Range Wi-Fi - Black
Customer Rating
4
Great value
on June 11, 2024
Posted by: J Budd
from WNC
we have two streaming sticks and enjoy both of them. Picture is sharp and clear with no pixelation. Its probably operator error but I cant seem to get back to the menu of any particular app without starting over. otherwise 5 star
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Good work around
on June 11, 2024
Posted by: Kathy City House
from Shelby Township MI
Build in Roku would freeze on You Tube TV app. I figured this as another method to keep the smart TV and load the You Tube TV app
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
on June 11, 2024
Posted by: no clue
from Maine
it was a gift. still trying to figure out how it works
No, I would not recommend this to a friend.
Response from roku.comBy Bernie, Roku Customer Advocate, July 9, 2024
Hi there, your review means a lot to us. We’d like to know what you are trying to figure out. If you haven’t set up the Roku yet, you can follow these steps: https://support.roku.com/article/4406543606551. If you need any additional help, please contact us at support.roku.com/contactus. We’ll be happy to assist you. Happy Streaming! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Easy Setup, Great Features
on June 11, 2024
Posted by: MGJE
from Erie, CO
Very easy to setup and use. Voice control vs menu great feature. Apps load quickly and work great.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on June 11, 2024
Posted by: JimmyD78
from Florence, South Carolina
Roku is great! I like Roku much more than I did Direct tv.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Streaming Stick 4K
on June 11, 2024
Posted by: DarleneR
from Metro Detroit
So far, this smaller player does what my full size Roku box does. haven't run into any problems with this unit. Easy to setup and use.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
on June 11, 2024
Posted by: Kath
from Scottsdale, AZ
My Roku TV turns on and off when I turn off or on my Smart TV! Still prefer Cable.
No, I would not recommend this to a friend.
Response from roku.comBy Elmer, Roku Customer Advocate, July 12, 2024
Hello, Kath. Help is here! As a quick tip, check for a software update on your player by navigating to Home>Setting>System>Software Update>Check Now. If the issue persists, please consider performing a Factory Reset. You can refer to this FAQ article at; https://support.roku.com/article/208757008. For further assistance, you can visit us online at https://support.roku.com/contactus. Your feedback is very important to us.
We're looking forward to getting you back streaming!
Roku Customer Advocate
We're looking forward to getting you back streaming!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Way better than Firestick
on June 11, 2024
Posted by: Bhartnett
from Los Angeles
I am so glad I switched to the Roku. Streams so much better and never freezes up on me!!
I would recommend this to a friend!
Written by a customer while visiting roku.com